Rivertown Subaru

Decently quick service. Didn't try and push recommended services. Gave good advice on services that were relavant. Didn't try and push recommended services. Gave good advice on services that were relavant. More

Always friendly and offer recommendations to make things work better for me. Usually not a long wait. The waiting room is comfortable and I can get work done. work better for me. Usually not a long wait. The waiting room is comfortable and I can get work done. More

As always, Amber took care of my Subaru and made sure things were done quickly we’d well. things were done quickly we’d well. More

Third try. Clean and well staffed. I came in with no appointment, which was no problem. The service technician asked questions and corrected the problem. Clean and well staffed. I came in with no appointment, which was no problem. The service technician asked questions and corrected the problem. More

They are very professional. Amber is a wonderful asset to them. Took a little longer than I expected but they were extremely busy. Amber is a wonderful asset to them. Took a little longer than I expected but they were extremely busy. More

The Rivertown Subaru service manager told me it would be 20 minutes (if not less) to program the new Ascent remote. 25 minutes later, I asked how much longer. They hadn’t even started on it (the work ord be 20 minutes (if not less) to program the new Ascent remote. 25 minutes later, I asked how much longer. They hadn’t even started on it (the work order was still on the wall of the entrance bay). Another 25 minutes passed and still was waiting! Total wait time was around an hour. Very frustrating. The service department also told me I would have to bring the car into the shop before they could tell me if they have the parts for recalls. Too much trouble to drive 40 minutes each way just to see if they have to order the parts. More

Thank you Mike Murphy and Mike Strickland for helping me find a beautiful and dependable ride.... you guys make buying a car professional and fun at the same time....can't wait for my next car!! find a beautiful and dependable ride.... you guys make buying a car professional and fun at the same time....can't wait for my next car!! More

Everyone was very helpful and nice, The sales person was great , not pushy. Gave me time to think about it. Everyone was very helpful and nice. Thanks Thanks again great , not pushy. Gave me time to think about it. Everyone was very helpful and nice. Thanks Thanks again Tim Smith More

Had a recall and asked for oil change and tire rotation at the same time . Service department could get it correct. Than offered no discount. Not customer friendly at all. at the same time . Service department could get it correct. Than offered no discount. Not customer friendly at all. More

They crew is great and they always have time for me and my crazy questions. They reach out after something may have been an issue just to make sure all is good. I appreciate that and the team. my crazy questions. They reach out after something may have been an issue just to make sure all is good. I appreciate that and the team. More