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Rivertown Subaru

Columbus, GA

4.7
289 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 289 reviews

March 06, 2025

I had a great and easy experience buying a new Subaru Outback at Rivertown. Chris Herring was great and not pushy in anyway. He genuinely cares about helping you find the car you want. I would definitely More

by jackam12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herring
Mar 09, 2025 -

Rivertown Subaru responded

Hello, we're happy you found Chris to be so supportive during your experience here at Rivertown Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Amazing service, extremely professional and took excellent care of my car. Service was fast and treated me with respect More

by smukherjee.151996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Mar 09, 2025 -

Rivertown Subaru responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2025

Very friendly service staff. Did not have any problems with the service I received today. More

by miff500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 09, 2025 -

Rivertown Subaru responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

March 02, 2025

The service team is professional. Amber Kenny take care to make sure my car is great! More

by nursehazelnut2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Stephen, Kenny
Mar 04, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Sales staff was great, easy to deal with, they beat a previous quote from another dealership. Had to return to dealership to pick up gate remote left in trade in, had issue with tire pressures and it was More

by Dt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman was Teran - Redbeard
Feb 28, 2025 -

Rivertown Subaru responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (706) 780-4400 so we may identify ways to improve your experience.

February 25, 2025

Great sales rep, vehicle did break down the next day though. Knew the vehicle was sold as is, didn't expect it to go down the next day. More

by joshuaolson5729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 28, 2025 -

Rivertown Subaru responded

Hello, thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding.

February 24, 2025

Rivertown has the best customer services I have experienced. They were quick to contact me. Find the car I wanted and made it a quick and easy purchase. Best value around. Thank you to Adam and Dal More

by slung0769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Dale and Brandee
Feb 28, 2025 -

Rivertown Subaru responded

Hi, we're happy you found Adam and Dale to be so supportive during your experience here at Rivertown Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Amber Jones was incredible, and helped us resolve an issue quickly and with ease. 10/10 reccomend this service department, and cannot stress enough how awesome Amber was to work with. More

by kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber jones
Feb 28, 2025 -

Rivertown Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Subaru! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

Once I walked on the lot I felt at home. No stress, no pressure. Wasn’t use to that since I had been looking at other dealerships. Subaru of Columbus made my buying experience the best!!! More

by suz2106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach/Salesman and sales and finance mgr
Feb 23, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

I was treated in a very professional and responsive manner in all respects. Everything I requested was completed, and in a timely manner. The vehicle is only six months old but they rotated the tires, More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service staff did everything possible to make me feel satisfied.
Feb 23, 2025 -

Rivertown Subaru responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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