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Rivertown Subaru

Columbus, GA

4.6
142 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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142 Reviews of Rivertown Subaru

April 06, 2024

These guys wonderful! Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). More

by jdripple45
Recommend Dealer
Yes
Employees Worked With
Stephen and the service manager.
Report | Print
Apr 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 05, 2024

Maintenance representative was great. However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve bee More

by Youkerd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember.
Report | Print
Apr 09, 2024 -

Rivertown Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Rivertown Subaru responded

Thank you for bringing this to my attention. I apologize that there was power steering fluid on your engine and that your vehicle was not washed. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kenny Cook Service Manager kcook@RivertownAutomall.com

Helpful
April 03, 2024

Pleased with saleslady Krista, GM Shelby and finance manager Obie working with me on used car purchase. Krista worked hard showing me several cars. More

by geewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krista, Shelby and Obie
Report | Print
Apr 06, 2024 -

Rivertown Subaru responded

It's great to hear that Krista, GM Shelby, and finance manager Obie provided excellent service during your used car purchase! We're glad that Krista worked hard to show you several cars and that our team made your experience positive. We appreciate your business and hope you enjoy your new car!

Helpful
March 29, 2024

This was the best customer service experience I have ever experienced in my car buying life! More

by Tracydarnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lopretto
Report | Print
Apr 04, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Apr 04, 2024 -

Tracydarnold responded

I was thoroughly impressed and telling everyone about your excellence

Helpful
March 21, 2024

They always have the best service team and the sales department is just as amazing. We’ve bought a few cars from Rivertown and we always get treated right! More

by christiankight10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Byron
Report | Print
Mar 23, 2024 -

Rivertown Subaru responded

That's great to hear! We're thrilled to have you as a loyal customer and look forward to assisting you with your automotive needs in the future. Thank you for choosing Rivertown Subaru!

Helpful
March 19, 2024

The Rivertown Subaru dealership was great in my search for a new car! Very orofessional! More

by David Crouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Report | Print
Mar 21, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 19, 2024

From start to finish I experienced excellent professional service, and Felt I was in good hands with Stephen and Kenneth. Happy recommend the service department at Subaru. More

by amasebastian7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Mar 22, 2024 -

Rivertown Subaru responded

That's fantastic to hear! We're glad that Stephen and Kenneth provided you with excellent professional service at Subaru's service department. Thank you for recommending our service department. Safe travels!

Helpful
March 19, 2024

I experienced professional customer service from start to finish during the repairs for my outback. Stephen and Kenneth took good care of me and would definitely recommend Rivertown Subaru. More

by amasebastian7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Kenneth
Report | Print
Mar 22, 2024 -

Rivertown Subaru responded

That's wonderful to hear! We're delighted that you had a positive experience with our professional customer service team, Stephen, and Kenneth, during the repairs for your Outback at Rivertown Subaru. Thank you for recommending us. Safe travels!

Helpful
March 18, 2024

Always courteous, very efficient and professional, reasonable pricing, conveniently located for us, have never really ever had a problem with this group of people. More

by RGRASSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen was technician, can't remember receptionists name (arrived at 10:00 am on Saturday the 16th if that allows you to look it up
Report | Print
Mar 21, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a courteous, efficient, and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 15, 2024

The service department helped me decide which items were urgent vs important. They are always prompt and take care of me. Thank you Amber! More

by rbickerstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Mar 19, 2024 -

Rivertown Subaru responded

That's great to hear! We're glad that our service department, particularly Amber, was able to assist you in prioritizing your vehicle's needs and providing prompt and excellent service. We're here to ensure your satisfaction with our services!

Helpful
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