Rivertown Subaru

Just buy a Toyota. It’s more reliable and then you won’t have to experience the dealer not willing to repair a problem that Subaru of America and God himself is aware It’s more reliable and then you won’t have to experience the dealer not willing to repair a problem that Subaru of America and God himself is aware of. 2017 Outback with parasitic electric drain due to the DCM searching for a non existent 3G signal. This dealer claims it doesn’t exist on my vehicle and the problem with dead batteries is I have a “cheap” one. Since it’s the fourth battery I had to install due to the design flaw of Subaru, it’s fair to say I was sick of buying expensive ones. Funny how when I pulled the DCM fuse I quit having dead batteries. If this wasn’t such a known problem in the Subaru world, I might have given them a pass. Buts it’s not and Subaru of America just extended the warranty for this problem because of it. I’ve probably passed along a half dozen or more sales to this group…no more. More

Got us in quickly. Communicated well through the whole process. Very pleased. Will use again. Communicated well through the whole process. Very pleased. Will use again. More

Friendly and attentive staff. The accommodations are clean and comfortable. Easy to schedule and quick service. The accommodations are clean and comfortable. Easy to schedule and quick service. More

These guys wonderful! Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). More

We received professional, prompt, and excellent service. All service technicians were friendly, competent, and knowledgeable. All service technicians were friendly, competent, and knowledgeable. More

Maintenance representative was great. However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve bee However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve been coming to this dealership for 5 years. During this time their car wash hasn’t worked once. I’ve been told for 5 years that they are in the process of fixing the car wash. I think they’re being dishonest. More

Pleased with saleslady Krista, GM Shelby and finance manager Obie working with me on used car purchase. Krista worked hard showing me several cars. manager Obie working with me on used car purchase. Krista worked hard showing me several cars. More

This was the best customer service experience I have ever experienced in my car buying life! experienced in my car buying life! More

They always have the best service team and the sales department is just as amazing. We’ve bought a few cars from Rivertown and we always get treated right! department is just as amazing. We’ve bought a few cars from Rivertown and we always get treated right! More

From start to finish I experienced excellent professional service, and Felt I was in good hands with Stephen and Kenneth. Happy recommend the service department at Subaru. service, and Felt I was in good hands with Stephen and Kenneth. Happy recommend the service department at Subaru. More