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Riverview Chevrolet Buick GMC

Irwin, PA

4.7
479 Reviews

11250 State Route 30

Irwin, PA

15642

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479 Reviews of Riverview Chevrolet Buick GMC

May 14, 2014

Great Salesman I have known Dave from previous purchases at other dealerships, I search him out due to the expertise and service he has always provided. Although no More

by kevincoughey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Maraney
May 14, 2014 -

Riverview Chevrolet Buick GMC responded

Thanks so much for taking the time to write this review! Dave is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new Chevrolet, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Rich Simon | General Manager | rsimon@kennyross.com

May 13, 2014

Good people Tom and Brian were great help from start to finish found a truck in price range. People were great finance went smooth less than 10 minutes for paperw More

by Locoeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in finance and Brian in sales
May 14, 2014 -

Riverview Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your new purchase. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Have fun driving your vehicle! Rich Simon | General Manager | rsimon@kennyross.com

May 13, 2014

Bought a new 2014 Chevrolet Camaro SS 1LE I went to Kenny Ross Chevrolet to look into whether or not it made financial sense to trade in my car on a 2014 Camaro SS. I left having ordered one f More

by Wilsonation91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Marchione
May 13, 2014 -

Riverview Chevrolet Buick GMC responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive car-buying experience with Kim. Visit us on Twitter and Facebook for access to our specials. Thanks for your recommendations, and enjoy driving your new 2014 Chevrolet Camaro! Rich Simon | General Manager | rsimon@kennyross.com

May 12, 2014

Fair price with quality service Chris was very personable, and established steady communication with me from the start to ensure I felt comfortable and more than just another sale fo More

by issabella614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Holnaider
May 13, 2014 -

Riverview Chevrolet Buick GMC responded

Thank you for this great review. It is reassuring to know that Chris provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our specials. Enjoy your ride! Rich Simon | General Manager | rsimon@kennyross.com

May 12, 2014

Kenny Ross Review I was very happy with my sales experience at Kenny Ross with Kim. I also looked at a Ford 150 as well as the Silverado. Although I was not ready to More

by Edchrist
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Marchione
May 12, 2014 -

Riverview Chevrolet Buick GMC responded

I am happy to hear that your time spent with Kim was a pleasing experience. We pride ourselves on the high level of our service excellence. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best, Rich Simon, General Manager - rsimon@kennyross.com

May 11, 2014

cool minded staff no pressure cool experience easey purchise decission do to kim input ensurring me good car time to up grade and improve credit in and out same day great follow up More

by Whyle1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim
May 12, 2014 -

Riverview Chevrolet Buick GMC responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our specials. Have fun driving your vehicle! Best, Rich Simon, General Manager - rsimon@kennyross.com

May 10, 2014

Wonderful Experience. Hello, My car was involved in the GMC recall and is currently at the dealership. Because of the recall I was not sure of purchasing anothe More

by dmangan507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim Marchione
May 12, 2014 -

Riverview Chevrolet Buick GMC responded

Danny, we appreciate this wonderful review! I'm so glad to hear that Kim was able to provide you with such great service. We strive to show our customers smooth and stress-free visits to the dealership. We hope to have the pleasure of working with you again once you're ready to purchase a new vehicle. Best, Rich Simon, General Manager - rsimon@kennyross.com

March 25, 2014

Sherri was great to work. Very friendly, personal and all around great to do business with. I would recommend anyone to her in the furture. More

by dana2772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri McKillop
Mar 25, 2014 -

Riverview Chevrolet Buick GMC responded

I am happy to hear that your time spent with Sherri was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks for the recommendations, and have fun driving your vehicle. Rich Simon | General Manager | rsimon@kennyross.com

March 17, 2014

Be sure to do your homework before coming to this dealership. My used car trade-in quote was extremely undervalued. Check multiple sources online to know your automobile's value before attempting a t More

by djjohnmtta
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Acting used car sales manager
Mar 17, 2014 -

Riverview Chevrolet Buick GMC responded

I'm very sorry to hear you feel as though your used trade-in was undervalued. We strive to ensure our guests have exceptional experiences and apologize if aspects of your visit did not meet your expectations. Please contact me at your earliest convenience to further discuss this matter. I look forward to hearing from you. Sincerely, Rich Simon, General Manager - rsimon@kennyross.com

Mar 17, 2014 -

Riverview Chevrolet Buick GMC responded

I'm very sorry to hear you feel as though your used trade-in was undervalued. We strive to ensure our guests have exceptional experiences and apologize if aspects of your visit did not meet your expectations. Please contact me at your earliest convenience to further discuss this matter. I look forward to hearing from you. Sincerely, Rich Simon, General Manager rsimon@kennyross.com

Mar 17, 2014 -

Riverview Chevrolet Buick GMC responded

Can you please send us your contact information so we can further discuss? Thank you! Sincerely, Rich Simon, General Manager rsimon@kennyross.com

Mar 18, 2014 -

djjohnmtta responded

Hello, On Thursday, March 13, my son and I came to the Chevrolet dealership to test drive a 2014 Chev. Impala that I had seen on your website. I am from the Marietta, Ohio, Parkersburg, WV, area, and my son who has worked in the industry indicated that I would do better shopping/trading in your market. I had taken over my wife's 2007 Toyota Camry in January as she had purchased a new Rav 4 locally. The Camry did not meet my everyday driver expectations, and I had decided to trade or sell the vehicle. It was in VERY good condition with 74,400 easy miles with all required service. I had been offered $9000 for the Camry on trade locally. The salesman (name forgotten, sorry) was professional and easy to work with. However, the ACTING used car mgr. was not pleasant, noting that my son was viewing the auction on his phone. He offered $7000 for the Camry, fully knowing that one with 14000 addl. miles had sold for $10,500 at the auction that week. He would negotiate no further. I was able to trade the Camry for $9500 at another dealership there on a vehicle that was lower priced than the Impala. The dealership had no problem showing us the numbers, as they were anticipating making $1500-$2000 on the entire transaction. My son and I were amazed - in a negative way - at how we were treated at your dealership. Again, the salesman was fine. The acting used car mgr. put large profits ahead of being even remotely reasonable regarding my Camry. Thanks for listening.

Mar 30, 2014 -

djjohnmtta responded

Hello! ' I have not received a response to my latest message. I did omit that the 2007 Camry was a V-6 with a premium JBL factory system and was super clean. The Kelly Blue book and other internet estimators valued the car at trade-in value of $8900 - $9400. I do invite a response. Thanks again for allowing my input.

March 10, 2014

My family have purchased around 7 vehicles from Kenny Ross over the years. I have always used the same sales rep, Chuck Durbiano. He is efficient, quick, not forceful and honest. Chuck has always prov More

by jpikovsky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Durbiano and Phil
Mar 11, 2014 -

Riverview Chevrolet Buick GMC responded

Joseph, thank you for writing about your visit with us and congratulations on your new Chevrolet Silverado High Country! I'm sure you are continuing to enjoy it, and we are happy that we have earned your repeat business. Remember to check out our Facebook and Twitter pages for the specials we offer for our likers and followers. Rich Simon, General Manager - rsimon@kennyross.com

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