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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,713 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,713 reviews

June 11, 2019

New Car Experience I was looking for a new car. The GMC Terrain was on my list of cars to consider. Upon my arrival at Rizza GMC in Tinley, I was approached by salesman, More

by DRAMSAY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baker —Sales, Mike Lorenzo
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2019

Efficient, no hassle service Received a recall notice and called to set up an appointment. Was told I could bring the vehicle in early if I was dropping it off, so I did. Got it More

by brian.czajkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John the service writer
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Brian, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing us for your vehicle needs. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2019

Excellent service and communication Joe G listened to our needs and concerns and worked very hard to meet them. Very respectful and fair. Mike thoroughly reviewed all the paperwork and More

by MURCAL007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez, Mike Lorenzo
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Joe and Mike provide you with the service you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2019

Service Staff #1 Danielle always takes the best care of everyone coming into the service department. Goes out of her way to ensure that is perfect. Thank you More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that Danielle was able to provide you with such great service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2019

Buick Encore lease xxxxxxxxxxxxxxxxxxx Buying a car from Rizza is great, although my husband spoke to a salesman and ask that specific things be done and he would be back later for the car. More

by debi530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who my husband dealt with
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2019

The basic The mechanic need to do a better inspection of the vehicles that come in and out this is the second time I brought my vehicle in and was not inform ab More

by Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 06, 2019

Service Department I was called to inform me that I was due from my yearly service on my CT6. I had spoken with Danielle O’Connor to make my appointment. Without hesitat More

by Escalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’ Connor
Jun 06, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 06, 2019

Great service I brought my vehicle in for service I had concerns, however; Kyle in the service department was very clear and great. He was very accommodating a More

by DAVEVRGS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Rodey
Jun 06, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Kyle and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 05, 2019

Fantastic Walked in and greeted with warm welcomes and a thorough break down of what would be happening. Service was great no complaints. Will be back from now More

by dmclair41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venessa Smit
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 05, 2019

Great experience Danielle is awesome. Always has a smile. The mechanics are great. It's nice to get a loner car so that I can run errands while car is getting work More

by scampynscooby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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