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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 22, 2019

Had a good experience. Good customer service had a great experience ,took care and answer all my questions on my vehicle. And repair of my seatbelt 100% The best service exp More

by Rail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhon on service
Jun 24, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2019

Oil change It took over an hour for the oil change which is usual with an afternoon appointment. I knew from past appointments to allow this much time More

by WEBBERDENISE
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca D’Andrea
Jun 24, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review! We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 20, 2019

Service Great customer service from Becky! Prompt and courteous check in, thorough review of what was going to be done on my vehicle, Offering and providing More

by der717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Becky! If there is anything else we can do for you, please feel free to visit us again. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2019

Very professional and honest. From the moment I pulled up everyone was friendly and helpful. Some customers was talkative but the staff still didnt rush and stayed very friendly More

by ANTOINETTEARMOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2019

Satisfied Exceptional customer service. John Howard is an excellent example of how to communicate with and take care of a customer's needs and requests. Your pa More

by DJKAMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that John took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2019

Oil change I love Danielle. Had my car serviced at other dealerships and I always return because I miss the service and the joy that Danielle brings! More

by TIFFRN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2019

Fantastic Becky and Danielle have been very informative, helpful and a great sense of humor. Becky keeps me informed about what my Caddie needs...I would recomm More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mikicic
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Becky and Danielle made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2019

Rizza does superb work, everyone is very friendly and helpfu Great place to do business with. Danielle the service advisor always helpful and has a great attitude with a beautiful smile at all times! She explain More

by EMURPHY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Oil and filter change. Air cabin filter change I gave this rating because of the service. I have always had a pleasant experience during my visits, and never had to wait for long periods, before m More

by WARDJANICE
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Oil change Over all service good but I was disappointed when I made the appointment I was told that there was a $15 rebate/coupon. When I checked out there was n More

by jen jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I was there for an oil change no idea who did it!
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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