Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,270 Reviews of Rizza Cadillac Buick GMC - Service Center
Had a good experience. Good customer service had a great experience ,took care and answer all my questions on my vehicle. And repair of my seatbelt 100% The best service exp Good customer service had a great experience ,took care and answer all my questions on my vehicle. And repair of my seatbelt 100% The best service experience I ever had. More
Oil change It took over an hour for the oil change which is usual with an afternoon appointment. I knew from past appointments to allow this much time It took over an hour for the oil change which is usual with an afternoon appointment. I knew from past appointments to allow this much time More
Service Great customer service from Becky! Prompt and courteous check in, thorough review of what was going to be done on my vehicle, Offering and providing Great customer service from Becky! Prompt and courteous check in, thorough review of what was going to be done on my vehicle, Offering and providing me with a courtesy car because my vehicle had to stay at least one day was extremely beneficial for my situation and much appreciated. Becky was quick to get back to me on the phone with answers to my question. Hummer service mechanic is excellent. He worked on my vehicle the last two visits and very happy with his work.Highly recommend this service department! More
Very professional and honest. From the moment I pulled up everyone was friendly and helpful. Some customers was talkative but the staff still didnt rush and stayed very friendly From the moment I pulled up everyone was friendly and helpful. Some customers was talkative but the staff still didnt rush and stayed very friendly More
Satisfied Exceptional customer service. John Howard is an excellent example of how to communicate with and take care of a customer's needs and requests. Your pa Exceptional customer service. John Howard is an excellent example of how to communicate with and take care of a customer's needs and requests. Your parts department is very courteous and helpful as well. More
Oil change I love Danielle. Had my car serviced at other dealerships and I always return because I miss the service and the joy that Danielle brings! I love Danielle. Had my car serviced at other dealerships and I always return because I miss the service and the joy that Danielle brings! More
Fantastic Becky and Danielle have been very informative, helpful and a great sense of humor. Becky keeps me informed about what my Caddie needs...I would recomm Becky and Danielle have been very informative, helpful and a great sense of humor. Becky keeps me informed about what my Caddie needs...I would recommend Rizza service to everyone because of them...thanks Becky and Danielle!!! More
Rizza does superb work, everyone is very friendly and helpfu Great place to do business with. Danielle the service advisor always helpful and has a great attitude with a beautiful smile at all times! She explain Great place to do business with. Danielle the service advisor always helpful and has a great attitude with a beautiful smile at all times! She explains everything very thoroughly. More
Oil and filter change. Air cabin filter change I gave this rating because of the service. I have always had a pleasant experience during my visits, and never had to wait for long periods, before m I gave this rating because of the service. I have always had a pleasant experience during my visits, and never had to wait for long periods, before my car was service. More
Oil change Over all service good but I was disappointed when I made the appointment I was told that there was a $15 rebate/coupon. When I checked out there was n Over all service good but I was disappointed when I made the appointment I was told that there was a $15 rebate/coupon. When I checked out there was no such thing and then the cashier told me that I could just wait and pick up the car tomorrow. Needless to say not very helpful! More