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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
1,039 Lifetime Reviews Review Dealership

1,039 Reviews of Rizza Cadillac Buick GMC - Service Center

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March 03, 2021

"This dealership is always friendly and courteous to..."

- emccain77

This dealership is always friendly and courteous to customers. They are also quick to evaluate the work that needs to be done on the vehicle and the time they need to complete the work

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"Always receive the best and quickest service whenever I..."

- lmtriggiani20

Always receive the best and quickest service whenever I need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about status of your vehicle.

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"Great customer service. Service advisor John Howard was..."

- BKOUBA1

Great customer service. Service advisor John Howard was incredibly knowledgeable and let me know exactly what I needed done on my 2017 Acadia along with my oil change and tire rotation. Highly recommended!

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Recommend Dealer
Yes
Employees Worked With
March 01, 2021

"I was only there for the recall on vehicle and that was..."

- MZMOORE14

I was only there for the recall on vehicle and that was all that I wanted done, I did not want a sales pitch about what other services my car could use. I appreciate that once the service visit was over, I was not pushed to replace my tires, windshield wiper blades, air filter, etc.

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Yes
Employees Worked With
February 28, 2021

"Found the problem with my weather stripping and had it..."

- KAREBEAR94

Found the problem with my weather stripping and had it fixed within 90 minutes. Was offered a loaner car just in case it would take longer.

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Yes
Employees Worked With
Steve Barakat
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2021

"Becky in service did a great job! She made my visit a..."

- Jacksgarcia

Becky in service did a great job! She made my visit a terrific experience and made sure I had a loaner while my vehicle was being serviced. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Becky
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Becky on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2021

"What can I say.... John Howard from service is fantastic!..."

- Lamarrpjones

What can I say.... John Howard from service is fantastic! Fast friendly customer service with a smile! I've found a new home! Thank you!

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2021

"Im usually taken WONDERFUL care of by Ms Danielle..but..."

- Msjoyneal

Im usually taken WONDERFUL care of by Ms Danielle..but today there. Good customer service polite helpful and l think her for all the HELP even had them put my NEW LICENSE PLATE in for me. The person who help me is NOT PICTURE

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Yes
Employees Worked With
Older lady name unknown
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

"Oil Change and Tire rotation went well. Very short wait..."

- Meesh114

Oil Change and Tire rotation went well. Very short wait and a great price. They called me to schedule the appointment, I did not have to remember. Thanks for that Rizza.....

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Candace Kostial
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

"I drove from the west loop about 40 minutes away and will..."

- ctwinn2

I drove from the west loop about 40 minutes away and will hands down continue to do it again and again because Rizza is that good!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Barakat
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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