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Road Ready Used Cars Inc

Ansonia, CT

4.7
1,329 Reviews

520 Main Street

Ansonia, CT

06401

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Showing 1,329 reviews

February 24, 2021

The dealership was professional, courteous, and quick to respond to requests. Excellent during COVID-19 Norberto gave us a thorough virtual walkthrough/test drive. Even though the day was cold he continued More

by Krragray
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Amanda Saracino, Ralph Saracino, Norberto Vega
Mar 01, 2021 -

Road Ready Used Cars Inc responded

Hi Krragray! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with Norberto. Welcome to the family and enjoy your new vehicle!

February 16, 2021

One of the nicer dealers I been and Dean was very helpful. He found me a white SUV which I wanted with a light interior. I love it already. More

by joselin1568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Saracino, Dean Saracino
Feb 16, 2021 -

Road Ready Used Cars Inc responded

Hi Joselin! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with Dean. Welcome to the family and enjoy your new Lincoln!

February 13, 2021

Was promised $8,000 out the door and told to come down. I HAVE THE MESSAGES SAVED. Drove from Torrington to Ansonia for them NOT to honor the deal AND CLAIM THEY NEVER GOT THE MESSAGE! I HAVE IT IN THE APP A More

by Aportercollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The owner. Don’t know his name. What a JERK! He also laughed when we said to put a mask on... so there’s also that., Mike Baker
Feb 16, 2021 -

Road Ready Used Cars Inc responded

I've attached the conversation to the copy of the review that Ashley left on Facebook if you would like to see how the conversation went down so there is no hearsay. We use the chat feature on Facebook to schedule appointments, confirm availability, and answer questions. Mike had addressed that we were a one price dealer after you asked if we were non negotiating. He explained that your presence was your leverage and never did he say that we would accept $8000 out the door. He was trying to make an appointment to come down where we can discuss price in person because he isn't authorized to do that via chat. The price of the car was $8400 + tax ($533.40) + registration ($275) + dealer fee ($698) which comes out to $9906. How could we take $8000 and discount the vehicle $1900? Meaning we would have to sell you the vehicle for $6500. The book value of the vehicle is according to KBB is fair $7800 to excellent $9812. Our car is a one owner clean Carfax showroom new vehicle. We tried to explain the process and you threatened to leave a bad review if we did not meet your price demands. I'm sorry for the miscommunication and it is never our intention to mislead anyone, we are busy on Saturdays and don't want to waste ours and your valuable time by coming down for a discount that won't happen. You can read through our reviews as this is not common business practice for us. Our website right at the top says "Your One Price Used Car Superstore"

Feb 16, 2021 -

Aportercollins responded

When the initial salesman dropped his head and said OUTLOUD, “Now, I know why Mike wanted me to start with you...” it’s pretty obvious it’s common practice and I feel terrible for the low employees on the totem pole that you send out to take the anger you create with your shady business tactics! If people simply read our conversation, it’s pretty obvious what happened. You can’t spin this no matter how hard you try!

February 13, 2021

Great prices with quality vehicles Bill gets the job done fast! Very Covid friendly, and makes safety and health a top priority. Thanks for all your help More

by Batz32003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Dean Saracino, Bill Sam
Feb 16, 2021 -

Road Ready Used Cars Inc responded

Hi Jeff! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with Bill. Welcome to the family and enjoy your new truck!

February 12, 2021

These guys give used car lots the bad names they have. Purchased a 2012 F-350 Lariat. They gave me a problem about giving me a full tank of diesel on a $32,000 purchase. When I got upset, they almost refu More

by ckellermueller291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Malafatopoulos, Amanda Saracino
Feb 23, 2021 -

Road Ready Used Cars Inc responded

This is the reason why I didn't want to sell him the truck in the first place. A very rude an arrogant customer from the start. By the way I did give him a full tank of diesel. There was no duct tape hiding anything anywhere and no rust spots. He has called the dealer and is rude to everyone he talks to. The extended service contract rep spoke to him and they don't even want him as a client and are giving him a full refund. The staff has been instructed to call the police if he enters the property.

Feb 23, 2021 -

ckellermueller291 responded

Your response is exactly why you got the review you did. Unprofessional. The newspaper will be contacting you for comment.

February 05, 2021

Professional, clean 50s themed dealership. Everyone working here gave good vibes and was easy to work with. As a first time car buyer at 19, they made this experience smooth and fresh. I felt like they More

by Devon C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Amanda Saracino, Dean Saracino, Miguel Cordoliani, Norberto Vega, Bill Sam
Feb 11, 2021 -

Road Ready Used Cars Inc responded

Hi Devon! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with the Road Ready crew. Welcome to the family and enjoy your new car!

February 05, 2021

I bought a nice Cargo Van From Road Ready Used Cars i couldn't be happier Thanks To Mike Baker and Amanda I will be back More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Saracino, Ryan Riggs
Feb 11, 2021 -

Road Ready Used Cars Inc responded

Hi Erika! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with Mike and Amanda. Welcome to the family and enjoy your new Van!

February 03, 2021

Dean was a great salesman, Great support group, large selection, and very impressive selection. Would come again any time I need a car. Such a great app experience. More

by Penguin 610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Amanda Saracino, Ralph Saracino, Dean Saracino, Bill Sam
Feb 04, 2021 -

Road Ready Used Cars Inc responded

Hi there! Thank you for taking the time to write this great review! We are pleased to hear about your experience with Dean. Welcome to the family and enjoy your new Subaru. So glad you got to experience Roseland Pizza!!!

January 25, 2021

Customer service was great. Family owned business and they treat you as part of the family. I bought my first truck here and Ryan was extremely helpful. Would recommend anyone to check this place out. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Riggs
Jan 26, 2021 -

Road Ready Used Cars Inc responded

Thank you for the great review Carlos. We are so happy everything worked out! Welcome to the family and thank you for your service!

January 18, 2021

Just bought a 2017 Chevy Impala. from start to finish the process was so easy. Dean was great with showing us exactly what we were look for. He was very nice, he explained every step of the process, I didn't More

by shanaylp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Saracino, Filipe Arnaud, Dean Saracino
Jan 19, 2021 -

Road Ready Used Cars Inc responded

Hi Shanay! Thank you for taking the time to write this excellent review. We are so happy to hear about your experience with Dean and Amanda. Welcome to the family and enjoy your new Impala!

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