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Roanoke Motor Company
Roanoke, IL
82 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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82 Reviews of Roanoke Motor Company
April 07, 2026
This Dealership is Top Notch, and take care of their customers. Cody ( Service Advisor) really went above and beyond assisting me with my truck repairs. The issue was complicated due to an insurance com customers. Cody ( Service Advisor) really went above and beyond assisting me with my truck repairs. The issue was complicated due to an insurance company being involved. This was an experience that neither of us had been through before. Cody was in constant contact, keeping me up to date during this process. As I became frustrated with the insurance company, Cody assured me that we’ll get through it and get your truck fixed and back to you. At one point the Roanoke management team, took notice and made sure I was taken care of. Thank You Cody, I hope I wasn’t too much of a pain. Thanks to the Management team too. More
by G727294
Employees Worked With
Cody Johnston
April 03, 2026
The best auto buying experience ever the staff was pleasant to deal with my salesman Ken Gaspar went above and beyond working with me. Thank you to all of you at Roanoke Motors. Will buy again. 3 h pleasant to deal with my salesman Ken Gaspar went above and beyond working with me. Thank you to all of you at Roanoke Motors. Will buy again. 3 hour drive was very much worth the time. More
by Csmithtrucking1967
Employees Worked With
Kenny Gaspar
March 22, 2026
Amanda was amazing - she answered all questions we asked in a timely/quick manner without hesitation she went out of her way to ensure we were happy - which we are! in a timely/quick manner without hesitation she went out of her way to ensure we were happy - which we are! More
by Hgulbrandson
Employees Worked With
Amanda grandsard
August 23, 2025
They had just the truck I was looking for. It was priced below what other dealers around the area were asking for similar trucks. Amanda Grandsard did a thorough job showing all of the featur It was priced below what other dealers around the area were asking for similar trucks. Amanda Grandsard did a thorough job showing all of the features the truck had to offer. I needed a goose neck hitch installed, but MOPAR no longer offered an after market hitch, only factory installed (which sucks). Amanda and the entire sales and parts team worked to locate one, but of the dealerships around the country who had one, no one wanted to part with it. I am very pleased with the truck, and would recommend Roanoke to others in the future. More
by pheine99
Employees Worked With
Amanda Grandsard
June 09, 2025
Wife had to get a radiator replaced in her Jeep Grand Cherokee. I typically only have good things to say about this place, but this I feel was ridiculous. The price for replacing the radiator was ridic Cherokee. I typically only have good things to say about this place, but this I feel was ridiculous. The price for replacing the radiator was ridiculous and will be taking to other shops if this is what they think good business practice is. I feel that it was $300 to $500 overpriced. Also the Jeep they gave her to drive was filthy on the outside. Not good customer service. I hope this was a fluke. More
by Bfslking
Employees Worked With
Bill
February 21, 2025
Great working with Amanda Grandsard. Communication with her was excellent. Buying our Jeep she made it a smooth sale. Woukd recommend this agency. Thank you Amanda for all you did for us Communication with her was excellent. Buying our Jeep she made it a smooth sale. Woukd recommend this agency. Thank you Amanda for all you did for us to make our buying experience a pleasant one. More
by Dennisln
Employees Worked With
Amanda Grandsard.
September 01, 2024
Best experience ever in purchasing a new car. Big Mike and Aaron were wonderful and very knowledgeable. I came to look, got a great trade in price and left with my 2024 Jeep Compass. Big Mike and Aaron were wonderful and very knowledgeable. I came to look, got a great trade in price and left with my 2024 Jeep Compass. More
by Rigsbygkids
Employees Worked With
Mike Jenkins
April 17, 2024
Definitely a buyer beware when purchasing a used vehicle from here. I bought a 2012 jeep grand Cherokee from here with 138,000 miles on it and it’s now got 144,000 miles on it and I have repaired 2 thermost from here. I bought a 2012 jeep grand Cherokee from here with 138,000 miles on it and it’s now got 144,000 miles on it and I have repaired 2 thermostats, a whole new radiator, radiator hose, oil filter housing and now it needs head gaskets replaced. The dealership has diagnosed my car twice at $90 to figure out the issue first it was the radiator which they wanted to charge me $2000 for a $200 part and about 3 hours of labor. Then I replace the radiator and the car is still over heating and leaking oil and coolant so I replaced the oil filter housing which fixed all the leaking but it was still over heating. So I took it to them again and now they want to charge $4500 for the head gasket replacement. I’m feeling the car came with a lot of these underlying issues and now stuck with all these repairs. I bought the car for $13000 and now it’s worth $2000 on a trade in so if I wanted to trade it in I have to eat all the negative equity on the loan. So I just want to warn anyone purchasing a used vehicle from here please have an outside shop inspect it first. I feel these issues were ignored reason I say that when I went to change the thermostat two weeks after having it someone had the thermostat just sitting in the housing with no spring to regulate the coolant. More
by Ntoft
Employees Worked With
Opie
April 15, 2024
We worked with Brian and he was great from start to finish. This is the first truck we have ever owned and I was surprised they had what I was looking for. When I got to their lot, they had so much mor finish. This is the first truck we have ever owned and I was surprised they had what I was looking for. When I got to their lot, they had so much more than I expected. Well worth the drive. The process was simple and had no pressure to it whatsoever. Happy first time (not last) customer. More
by R&CB
Employees Worked With
Brian
