Rob Lambdin's University Dodge RAM

The Worst Experience Service advisor Manny Silveira is a liar and a thief , my sprinter had a ac problem no freeon , but instead they try to make me buy a compressor , sta Service advisor Manny Silveira is a liar and a thief , my sprinter had a ac problem no freeon , but instead they try to make me buy a compressor , stating that the clutch was frozen, and it will cost us 1,200 to do the repair , I took it to second opinion and they found that they unplug the clutch wires from the compressor and that was so dishonest , bad intension and fraudulently done ,would never recommend anybody to take their car there for service!!!!! More

What a MESS! Save yourself the trouble I purchased a Ram truck in December under the condition that my prior lease vehicle be paid off. Ron Lanbdin University agreed and stated that the pay I purchased a Ram truck in December under the condition that my prior lease vehicle be paid off. Ron Lanbdin University agreed and stated that the payment would be sent within 7 to 10 days. After the tenth day I checked online and found that the payoff payment had not been sent. I called the dealer and I was told a story which turned into a different story. It has been almost a month and no payoff payment has been made and the dealer's manager who was suppose to take care of the matter personally hasn't responded to my calls or return my calls for the passed three days. This has to be one of the most unprofessional dealers I have ever done business with. My prior lease account is past due and has incurred a late fee because of the lack of respect they have for their customers. I am very disappointed and frustrated!!! More

LIARS, SCAM ARTISTS, NO CUSTOMER SERVICE I purchased a 2014 preowned charger from University. PROBLEM #1- They screwed up all of my information for my financing AS WELL AS my warranty through I purchased a 2014 preowned charger from University. PROBLEM #1- They screwed up all of my information for my financing AS WELL AS my warranty through Mopar I purchased. Countless hours of my time to fix all of it. #2 They advertised my vehicle to come with "2 years, NO charge oil changes." I even went over that before I signed all of my paper work with Ray Lugo, he assured me that the offer followed my vehicle by VIN#. LIAR!! When I called and questioned him and the manager, they talked to me like I was a fool just trying to get something for free. THEY SAID THAT THE OFFER IS A MARKETING SCHEME. What xxxxxxxx!! And finally #3... I called service to say my vehicle was running/shifting a bit funny. Manny in service told me OVER THE PHONE that my car is perfectly normal. He argued that all Chargers run that way. He basically turned me away and dismissed everything I was saying. Brought my car to Arrigo Dodge and SURE ENOUGH, THERE WAS A PROBLEM WITH THE COMPUTER SYSTEM. Worst experience with these uneducated, worthless, xxxxxxx, lying pieces of garbage at UNIVERSITY DODGE. More

Horrible Service Save yourself some time and headache don't go here! I dropped my car off 3 days later my car wasn't even looked at... Reason: it was busy... (so if I Save yourself some time and headache don't go here! I dropped my car off 3 days later my car wasn't even looked at... Reason: it was busy... (so if I would of stayed and waited for my car I would of slept there for 3 nights!) Seriously.. I just ended up taking my car to Arrigo sawgrass and they fixed it the same day. More

bad attitudes & rude sales reps Came here looking to purchase a new ram, spoke to steve online first and he was not willing to budge on the price at all. Talked to chris online and o Came here looking to purchase a new ram, spoke to steve online first and he was not willing to budge on the price at all. Talked to chris online and on the phone and he kept having to go talk to his manager to get approval for letting the price and kept saying he'd call back but didn't. Called him back eventually and he said he was still working on it. Decided to go into the dealership and after telling the sharks we were already working with someone, we decided to speak to chris in person, he gave us over to claude and once claude found out what we wanted to pay out the door he just kept laughing. We were 500 off of our price and they would not make a deal so we walked. Supposedly going to call us back tomorrow if there is better new incentives for july but I doubt it. Lost a sale & financing for only $500. Not to mention claude kept complaining how crappy of a day it was today. More

No call Backs.. No response-- GO ELSEWHERE- Lying sharks The sales part of it all was fine of COURSE besides them LYING about my interest rate being approved at 3.9%.. When I get to finance it says 4.6 So be The sales part of it all was fine of COURSE besides them LYING about my interest rate being approved at 3.9%.. When I get to finance it says 4.6 So besides being liars from the get go the experience was ok.. after all I did want to driver out my new SRT8 Charger.- But after the sale is done they can care less about any of your needs- I canceled my Gap Insurance FOUR months ago and the finance guy Mike Andreu said it was going to be 6-8 weeks for the refund now I call and call and leave messages and write emails and NOTHING-- I call Chrysler Financial and they said it is not canceled. ARE YOU SERIOUS.. four months later. I WOULD NEVER NEVER EVER BUY A CAR FROM these Incompetent sharks ever again More

I visited University Dodge to look at minivans. Kharlos was great! I was a little annoyed to drive up and see salesmen waiting outside (circa 1980) but Kharlos was so friendly and nice. He did not pressure was great! I was a little annoyed to drive up and see salesmen waiting outside (circa 1980) but Kharlos was so friendly and nice. He did not pressure me at all, not even once. He asked what was important to me and showed me those vehicles. He didn't try to upsell me - I felt he was genuinely interested in helping me find the vehicle that would meet my needs. He was also very patient with my young and energetic kids! So even though we aren't going the minivan route, for those of you thinking about where to buy, or for those of you worried about pressure and the general pains associated with some dealerships, go see Kharlos at University Dodge. Thanks Kharlos!! More

This is my 4th purchase of a Mitsubishi from Rob Lambdin's University Mitsubishi. My experience has been consistently positive which is why when I'm looking to purchase a vehicle or need service I'v Lambdin's University Mitsubishi. My experience has been consistently positive which is why when I'm looking to purchase a vehicle or need service I've returned to this dealership. The sales and service staff have always been professional and attentive. I worked with Lorenzo who took very good care of me. Martin took care of my incredible financing. The professionalism, no hassle, no pressure sales practice and quality vehicles are the keys to my loyalty to this dealership and the Mitsubishi cars. Highly recommended! More

I am very happy with my purchase ,the best costumer service and a lot of friendliness ,they helped me with the best business thanks again service and a lot of friendliness ,they helped me with the best business thanks again More

I first contacted this dealer interested in a used Ford Explorer 2009 that I saw on their webpage, that one was sold and I then became interested in a used Dodge Durango but the salesperson who took care o Explorer 2009 that I saw on their webpage, that one was sold and I then became interested in a used Dodge Durango but the salesperson who took care of me found me a much better deal with a new one, Ray Lugo went all over any limitations to get me approved with no credit history and got me the best price, upgraded me for a Crew model at no extra cost. More