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Rob Lambdin's University Dodge RAM

Davie, FL

Overview
Employees
Reviews
Vehicles
4.2
1,253 Reviews
We’re glad you took the time to stop by our University Dodge website. Sometimes it can feel a bit daunting to navigate an auto manufacturer or dealership page, and we thank you for taking a look around. Let us repay the kindness by showing you the many great vehicles consumers can find when shopping for Dodge or Ram. We have new vehicles, we have used vehicles, and we have a friendly sales staff to answer any questions while you search through our ever growing inventory. Not sure what you’re looking for but have a vehicle to trade in for a little help with a down payment? Get a quote for the worth of your car and your desired vehicle. Our auto financing team is also experienced with helping consumers get an auto loan with a great rate. At University Dodge, we strive to put only the most accurate and up-to-date information on the web. Browse through our blog articles, or feel free to give us a call. You can contact us with any questions you have. We look forward to doing business with you!
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5455 S University Dr

Davie, FL

33328

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Showing 1,253 reviews

September 09, 2023

Kell and baboo were first class. HIGHLY RECOMMENDED..I likely will buy again The transport company FAILED. Absolutely NOT RECOMMENDED. More

by ussohare
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Babu Sheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kell
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Sep 11, 2023 -

Rob Lambdin's University Dodge RAM responded

We appreciate your feedback and are eager to better your return experience.

September 09, 2023

Comfortable atmosphere, great salesmen Expeditiously taking care of! Very interpersonal! Would recommend others! Good deal More

by clarendy840d
Recommend Dealer
Yes
Employees Worked With
Kevin Aicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Aicher
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Sep 11, 2023 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response, Gregory! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 09, 2023

My salesman Justin and Dave from finance were very helpful and friendly, getting me into just the truck I wanted. This was the third vehicle in purchased at his dealership and Justin was my sales guy More

by shannonruddclaytor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Forero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 09, 2023

University Dodge is top tier! ! Everyone’s super friendly and I’m always taken care of properly. I truly appreciate you all!! Thank you all for being you!! More

by SHELEY023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Forero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edelson beato, Phil Ballas, Raymond Hazoume, Juan Gonzalez, Michel Bravo, Fares Ali
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Sep 11, 2023 -

Rob Lambdin's University Dodge RAM responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 03, 2023

George and Gabe, the sale person were very professional. on point and knowledgeable about the Dodge industry. Took good care of us and made my wife and I feel like family More

by joetelo70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jorge
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Sep 05, 2023 -

Rob Lambdin's University Dodge RAM responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 03, 2023

Service and sales both are terrible and the worst car dealership experience I’ve ever had. Unreliable and just not what I expected from a brand dealership. I am regretting buying a car there More

by kaymarschke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Claude McLean
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Sep 05, 2023 -

Rob Lambdin's University Dodge RAM responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

August 26, 2023

Very wonderful experience no pressure had help through the whole experience was very pleasurable to deal with honest people More

by dmquaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Ballas
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Aug 28, 2023 -

Rob Lambdin's University Dodge RAM responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 26, 2023

Horrible place to buy a car and car was delivered dirty and not as they promised. Better off buying elsewhere and the experience was subpar at best More

by Jcorena
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
George Jorge
Report | Print
Aug 28, 2023 -

Rob Lambdin's University Dodge RAM responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitydodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 25, 2023

I am very pleased with my interactions with your staff members. They were friendly and knowledgeable. They were able to complete the necessary forms and documents in a reasonable amount of time. The indiv More

by REMMAKER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jorge
Report | Print
Aug 28, 2023 -

Rob Lambdin's University Dodge RAM responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2023

Very fustrated with the service received. My husbands car, a Dodge SRT Hellcat-which only has approx 30k miles , in prestine condition, garage kept-was dropped off for service as a result of More

by Mtsanchez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 24, 2023 -

Rob Lambdin's University Dodge RAM responded

"Mtsanchez04" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitydodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 22, 2023 -

Mtsanchez04 responded

Leonidas5382@gmail.com When did businesses stop caring? Where did we lose sight that the key of running a successful business should begin and end with the importance of providing excellent customer service and showing your loyal customers that you value their business? That you are committed in helping. If there is someone with authority that still shares those values and can execute- please help us I am urging you to please step in and help deliver. We just want to move on! To recap: 8/3 -2019 Dodge Hellcat dropped for service for check engine light. Garage kept, immpeccable condition with only 31,029 miles. 8/23 -Dealer advised car had been repaired and was ready for pickup, $4900 out of pocket cost. From 8/3-8/23 No loaner was offered-wife was without car for 20 days impacting her work , impacting her ability to drop off our child at school etc. 8/23 same day-we move forward to sell. Made offer on NEW vehicle non refundable . 8/23 SAME day -check engine fires AGAIN. We Contact dealer- who ask us to bring vehicle again the next day 8/24 car gets dropped off again at Dealer per their request. When we arrive-We are informed that the mechanic who worked on our vehicle is attending a convention and will not return until monday. Apparently only mechanic that can work our car . This time the dealer provided a loaner but only after we left the dealership and after my first post here. We advised dealer that we had a non refundable deposit on a new vehicle and the importance of timely completion. 8/30 -dealer advised a new part would be needed-cost initally slated for another $4000 ish out of pocket- we settled at $2000. ETA of new part now 9/13. Reminded dealee again about our non refundable deposit on new vehicle. 9/8 -dealer advised part arrived and will be worked on 9/9. 9/12- dealer advised vehicle would be done by end of week. Reminding dealer again about our non refundable deposit. 9/18-dealer advised we need another pump ETA of pump to be received would be 9/19 (please note the first pump we replaced took 20 days this secons pump one day?) 9/20-dealer advised pump recvd. Car to begin being worked on 9/20 evening. 9/22- still no car or updates. Please note-we , the customers, have been calling for updates periodically versus the dealer being proactive with their communication which I would expect considering our vehicle has been in their shop going on 2 months on October 3.We even made a few attempts to reach a manager for help only to receive voicemails with no return calls. We have shared throughout this journey on several occassions the urgency of getting our vehicle repaired. We are out thousands of dollars between the snowball repairs, the non refundable deposit on a new vehicle we will lose due to their delays, the two car payments we have made for a vehicle that is not in our possession, not to mention the equity we are losing weekly on the sale of our vehicle. Now I ask - If tables were reversed is this really how you would want to be treated as a customer?. I have two business days left counting today 9/22 to obtain my successfully repaired vehicle so that we can sell and still close before we lose the deposit on the new vehicle.

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