Robbins Chevrolet

Traded 1500 Chevy for a 2500 Duramax I first bought my 2017 Chevy Silverado 1500 from John & Tyler Boda. The next year I received a private offer from GM for my truck. I went to the deale I first bought my 2017 Chevy Silverado 1500 from John & Tyler Boda. The next year I received a private offer from GM for my truck. I went to the dealership to take a look at the 2500 Duramax Sport Edition and fell in love. I had my heart set on that trim level- but when working the #'s, Matrix mentioned I could get the TOP OF THE LINE- High Country for not too much of a difference. I wasn't too interested, but once I saw the interior and value I had to have it. Thanks Matrix for your expertise and suggestion! I will continue to buy all our vehicles from here Robbins Chevrolet More

Awesome experience Mr. Jimenez went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice. So far one of m Mr. Jimenez went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice. So far one of my most amazing salesman and would love to do business with him in the future! Very friendly dealership, would definitely recommend it. More

Amazing service I had been looking for a sports car for some time because of my young age no one at any other dealership would attend me right or give me attention bu I had been looking for a sports car for some time because of my young age no one at any other dealership would attend me right or give me attention but Mr. Parker Lange from the moment I got there gave me his full attention and full interest he was very knowledgeable and answered all the questions I had we found the car that was right from me. Any help i need with my car I ask him and he responds in minutes never have met a salesman as great as he is. More

Marcus Lofton really takes care of you We went into the dealership and were greeted immediately. Marcus made an extensive effort to make sure we got everything we came for that day. We went into the dealership and were greeted immediately. Marcus made an extensive effort to make sure we got everything we came for that day. More

Awesome service! I went into Robbins Chevy interested in buying a Cruze, and Marcus Lofton was very knowledgeable and helpful. He made sure I knew every important deta I went into Robbins Chevy interested in buying a Cruze, and Marcus Lofton was very knowledgeable and helpful. He made sure I knew every important detail about the vehicle and made sure I was informed. I will be coming back to buy the car for sure. If you're ever in need of a car, go down to Robbins and as for Marcus Lofton, he won't disappoint!!! More

Quick repair station Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys your an awesome team . More

Do not stand behind there vehicles - only want the sale Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a prob Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a problem with my brand new 2018 vehicle. I had to go to two other automotive establishments who told me the same thing - and upon bring to robbins I had to leave my vehicle for them to check. That was fine. They said it would be back that afternoon. Well the afternoon came and no call. The next day came and no call. I look up my tracker and find out that my brand new 5000 miles truck has been driven around to Walmart, restaurants and someones house. It had been driven over 30 miles. I called and said I wanted my vehicle back now. They said they had not looked at it. This has now been two days. Finally upon demand the afternoon of the 2nd day I said I was picking it up and it better be there. They said nothing was wrong with it and they wont warranty any part of it anyway because we put a lift on the truck so the entire warranty was void. Horrible dealer - never deal with again. They said even if I paid they will not service the vehicle - THis is a brand new 4x4 supercab truck. Horrible dealer. If I could give a 0 I would. More

Courteous and patient sales, but no accommodation Sales people were courteous and engaging and patient while my wife and I worked out what we wanted out of the vehicle. pricing was not favorable. Th Sales people were courteous and engaging and patient while my wife and I worked out what we wanted out of the vehicle. pricing was not favorable. The finance person found a bank at a good rate. I was offered roughly 60% of the value of my trade-in which I had gotten two independent appraisals on and they grudgingly conceded a $5000 increase in the trade. the Pricing was informal and confusing, having me initial documents and not getting copies. when I attempted to understand the difference between the sticker price and the price I paid. later on, I got the runaround by the business manager. I felt like I was played. Note to self - keep a worksheet and copies of anything signed during the negotiation, use a buying service and be prepared to walk More

Worst car experience First they “lost the inspection paper” or more like forgot to do it. Received a phone call about two weeks from when the buyers tag paper plates expir First they “lost the inspection paper” or more like forgot to do it. Received a phone call about two weeks from when the buyers tag paper plates expired that they were going to mail our plates to us. Our buyer tag paper plates are now expired. Plates are no where to be found and it seems as if we’re getting the run around. Josh (used cars manager) is also extremely rude and does not have customer service. When I told him the situation he responded, “let’s just blame it on the post office”. Biggest joke of my life. Worst car buying experience ever. More

Customer Service I purchased a vehicle from Robbins Chevrolet in October 2017. My salesman was Muin Ahmed. He did a great job and sold me the vehicle I requested. I purchased a vehicle from Robbins Chevrolet in October 2017. My salesman was Muin Ahmed. He did a great job and sold me the vehicle I requested. On July 13, 2018, I contacted Mr. Ahmed advising him I was interested in trading in my vehicle for another vehicle. He responded that day by emailing, "Happy and honored to hear from you, will get on it right away and let you know" Did receive an email requesting mileage on my vehicle. Since that day never heard another word from him and my emails ignored. FYI... I highlighted 1 star because that is required to continue. Finally, I will not comment on any other associate or service at Robbins, only Mr. Ahmed's failure to communicate. More