Car dealerships have a bad reputation. Robbins Chevrolet in Humble is one of the reasons why. My husband didn’t want to go to Robbins as he had read so many bad reviews. I talked him in to it. First mistake!
I need a car. I have an idea of what I want. After searching online I found one that was a strong possibility. I called and spoke to a salesman named Parker. I asked what the bottom price would be and what extra charges were added. He said, “We don’t add anything extra. People tell me all the time how surprised they are that that there isn’t $1,000 to $2,500 added on.” So they had passed my first test.
Regarding the bottom price, Parker said he would speak to his manager and try to get me the lowest price. When he called me back with car price and bottom line, I was driving, jotted the numbers down, and didn’t think about them again until we went to look at the car a few hours later.
That’s when we realized the “bottom” price was $586 more than the “advertised” price I was hoping to lower. Then the bottom line had a “Robbins Advantage” charge of $139. What was the point of asking and answering questions if they meant nothing???
The car may have been a fair price, but you see, I no longer trust Robbins Chevrolet. I no longer trust the elusive manager who kept changing the prices. I no longer trust the salesperson. And I do not trust the car. If you will lie about the little things, what else are you lying about?
I was honest with you. I came to buy a car. You tried every dirty trick to play the used car game. I don’t know how you have any good reviews from my experience today. You must have salespeople sit around and write them. With the treatment I experienced today, it can’t be from customers. Shame on you Robbins. Shame on you.