Robbins Chevrolet - Service Center

Once again took my car to get serviced at Robbins Nissan and Mr. Alex Fierro took care of me and like always got my vehicle fixed as quick as possible. The best part is they always take good care of my vehi and Mr. Alex Fierro took care of me and like always got my vehicle fixed as quick as possible. The best part is they always take good care of my vehicle. More

Great job and good service! Finished before the estimated time that was originally given to me as a completion date. Finished before the estimated time that was originally given to me as a completion date. More

I arrived 47 minutes before my appt. I was second person but I was first in the line that I was in. When the garage doors were opened at 7 the guy that was first and I drove our vehicles I was second person but I was first in the line that I was in. When the garage doors were opened at 7 the guy that was first and I drove our vehicles in. He was waited on immediately in the service area. I was told to go to the counter. I guy needing parts came to the service area was accepted. I was told to wait on Alex who just help the first guy. Alex came in told me it would be a minute and went out. I waited at his seat Desk. When he came back, he. Told me to step aside and waited on a lady who had arrive after me. Two other clerks arrived and in walks another customer and they took him with me standing right there waiting. I got in my car back it out and left. For 16 years, we have purchased a new car at Robbins every 2 years driving from Splendora. Robbins, you lost thus family! More

Marcus Lofton has great customer service! I came into Robbins Chevrolet needing assistance with service for my vehicle and he referred me to the Robbins Nissan & assisted me with getting in t I came into Robbins Chevrolet needing assistance with service for my vehicle and he referred me to the Robbins Nissan & assisted me with getting in touch with the right department. Very professional & I highly recommend More

Alex was very professional ,everything was completed in a timely manner just as requested , couldn’t ask for more , great service , we t go anywhere else timely manner just as requested , couldn’t ask for more , great service , we t go anywhere else More

Alex was very professional and informative on keeping me updated with my car situation. I was very pleased. updated with my car situation. I was very pleased. More

Service was excellent and prompt Alex kept me abreast during the quick process for my 2017 Escalade! I highly reccomend Robbins Chevrolet for your next service during the quick process for my 2017 Escalade! I highly reccomend Robbins Chevrolet for your next service More

Alex Fierro provided excellent service. My truck was diagnose the same day I dropped it off, Alex kept me updated of the status of my vehicle at all times. They were able to return my vehic My truck was diagnose the same day I dropped it off, Alex kept me updated of the status of my vehicle at all times. They were able to return my vehicle the very next day, repaired and working like new. I will be doing business with them again and will definitely recommend their service. More

Brought in my 2015 Cadillac SRX, the lift gate would no longer open. After much research on several GM sites, it appeared to be a very common problem on 2010 - 2015 models. A design flaw. The lift gate con longer open. After much research on several GM sites, it appeared to be a very common problem on 2010 - 2015 models. A design flaw. The lift gate control module is snapped into a place that is prone to getting wet. Thus causing its failure. Purchased a new lift gate control module and installed it, only to learn that it also now had to be programmed. Of course this can only be done by a GM service technician or someone with a specific GM programming tool. Robbins Chevrolet said they could do it for a programming charge of $165. Took it in for the programming at 7:45 am, said it could take two to three hours. At 5:30 pm the service advisor said he still hadn’t heard from technician. The next morning they called and said the programming didn’t work, it was an after market part not a genuine GM part, that was their best guess as to why the programming wouldn’t work. So for $165 I could pick the car up or for $150 more they could do a diagnostic and determine the issue. At 2:00 pm they called and said their diagnostic had determined I needed a new lift gate control module. The same part I had researched, purchased, installed and brought in for programming. So I was able to pay Robbins Chevrolet $315 for my vehicle and pick it up as I had brought it in. They could install a new lift gate control module and it would be close to $750 - $1,000 for the repair. I guess that’s where the phrase “money for nothing” comes from. More