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Robbins Chevrolet - Service Center

Humble, TX

4.6
158 Reviews

158 Reviews of Robbins Chevrolet - Service Center

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July 10, 2015

Service nightmare - do not trust We had a really bad experience with the sservice and service manager. They replaced a transmission a month ago under warranty, but not the flywheel a More

by Teresa D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ross
July 06, 2015

Told by the Service Director not to ever return Last week my 2012 Sonic had a problem with the flywheel and it burned up my clutch. I towed it over 50 miles to Robbins Chevrolet because they are t More

by rushman64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ross
March 05, 2015

Worst dealer in Houston Went to the dealer with a mechanical issue on my vehicle, which is under warranty, and was told I needed an appointment, 20 days later!!! Not helpfull More

by 2500hd2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
September 19, 2014

Bad initial experience, but much better the second time The first time I dealt with the service department I had a very poor experience. The service department was very slow and lack customer service. I how More

by ilovechem13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie and Service Manager
July 11, 2014

Disappointed in poor service My Chevy Cobalt was recalled for 3 months. Finally when I was told to bring it in for the repair, the only thing that seemed important to the people More

by paulette.meeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
a lady named Billie and a ,man who worked at the counter next to her who obviously didn't give her the message about locking my car.
June 23, 2014

CHOOSE ANOTHER CHEVY DEALER I HAVE DEALT WITH THIS SERVICE DEPARTMENT FOR YEARS AND THEY ARE HORRIBLE. I'VE RECEIVED POOR CUSTOMER SERVICE FOR EVERYTHING FROM A SIMPLE OIL CHANGE More

by BiancaS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SEVERAL EMPLOYEES AND MANAGERS OVER THE PAST FEW YEARS
August 22, 2013

I have a 2011 Suburban with 33k miles. A while back (around 10k miles), my passenger side mirror started going from the settings I had it set to, to the full out position intermittently when using the More

by airplaneman777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex (service advisor) Chris (service manager) Tony (service director)
October 06, 2012

Totally wasted my time. Made a simple reprogramming a bad experience. Completed work without my permission. Did not listen or review car records. Totally displeased. More

by whysper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
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