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Robbins Toyota of Texarkana - Service Center

Nash, TX

3.4
24 Reviews

24 Reviews of Robbins Toyota of Texarkana - Service Center

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November 27, 2023

All I needed done was an oil change and tire rotation and I ended up waiting for 3 hours. I even had an appointment scheduled and I still had to wait that long. I should have been pushed to the front of the More

by telambert9819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole department was horrible.
November 24, 2023

Mrs Martha Synder has always helped me when I have a question with my car she sold to me. Even though it's been about ten years since I bought my car all I have had to do was call and ask her a quest More

by Lillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Roberts, Ricky Riddle
July 10, 2023

Thank you Ramiro Hernandez for your help on my Prius repairs. You got my car checked out and let me know about my repairs while I waited. If ten is a top rate on your help I give you a twenty. Thanks ag More

by Dan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Hernandez
May 07, 2023

Service is extremely costly. Poor communication on service and even recommends service that does not need to be performed. Would not recommend. More

by Jacobkelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
January 20, 2023

Brandon Cranford is rated highly. Very Professional/Knowledgeable & Caring. I would recommend my family, friends to purchase a vehicle from Robbins Toyota.! More

by Jeanette R Lampkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wagner Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pankey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Riddle, Brandon Cranford
May 21, 2021

Brandon was very helpful and I feel he did his best to help me. Very nice guy. I would recommend him to any one. The whole process was nice and easy. More

by Mike Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne Willie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pankey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Ricky Riddle, Brandon Cranford
May 06, 2021

I have not only worked at Robbins & with Brandon but I’ve been a customer! You won’t regret it! They treat you like family & will go above and beyond!! More

by Kalimpierce09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wagner Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keli, Jessica and Charles Panky , Kenny Thompson, Brandon Cranford
March 11, 2021

Robbins Toyota always takes great care of our cars. It’s comforting to deal with people you trust. Thanks for a great experience, a great vehicle and a great value. More

by Ericbcain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Pankey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cranford
January 18, 2021

She was very friendly,knowing, and very helpful. Took very good care of our ?s. I am very pleased with her professionalism. We would receive her to one friends. More

by Texas9970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginger Walker
December 31, 2020

Robbins service department sucks. I called set up a recall for an airbag, they called me right back and said don't bring my truck down on the scheduled appointment day we will call you when your part c More

by tmcandy3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dewayne Willie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martha Snyder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Wagner Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pankey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Thompson, Ricky Riddle, Ginger Walker
Jan 06, 2021 -

Robbins Toyota of Texarkana responded

Good morning, just wanted to try and reach out to you again, my name is Jessica, and I am one of the managers here at Robbins Toyota. I want to reach out and sincerely apologize that you had this experience with us. Do you mind giving me your VIN and phone number? That way I can take this to my service manager to get this handled properly for you.

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