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Roberson Motors
Salem, OR
994 Reviews
At Roberson Motors, we do things a little differently. We're more interested in being viewed as your trusted partner than an impersonal car dealership when it comes to purchasing and servicing your vehicle. We believe in going above and beyond for our customers. We treat all of our customers fairly because it is the right thing to do and purchasing a vehicle is an important decision. Our staff has committed themselves fully to this principle from the very start. Ever since, Roberson Motors has proudly been family owned and operated since 1961.
We have a wide range of new Jeep and Chrysler vehicles and hundreds of pre-owned vehicles, giving us the confidence that we will be able to find the perfect fit for both you and your family. We hope you consider stopping by and letting us prove to you why our customers love us!
To serve you better we offer a wide variety of vehicles and services!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 994 reviews
July 19, 2018
My first car Roberson Motors made it so easy for me to finance my first car in July 2018! They had many amazing options in vehicles, as I was looking for a Jeep sp Roberson Motors made it so easy for me to finance my first car in July 2018! They had many amazing options in vehicles, as I was looking for a Jeep specifically. I did some searching online and found they had what I was looking for. I called and spoke to April and she said I would be able to come in and check it out. When I got there, she was helping another person so Jonathan came right out to help me. He was very personable and showed me the cars and let me test drive a car as well. He helped me understand everything that was going on so I didn’t feel left in the dark. I had a great first experience that helped me through my qualms of car shopping! More
by Jeepgirl
Employees Worked With
Jonathan Muñoz, April Bowling
January 21, 2018
Constant lies ! Purchased a 2015 Jeep trail hawk. It’s currently at Roberson’s shop for the 6th time, for the same issue. Issues started at 10k miles. Vehicles cr Purchased a 2015 Jeep trail hawk. It’s currently at Roberson’s shop for the 6th time, for the same issue. Issues started at 10k miles. Vehicles crash mitigation system falsely activating with nothing in front of the vehicle, resulting in Jeep brake unnecessarily. Camera replaced and issues still persists. I feel jerked around and taken advantage of. All Roberson wants to do is sell me another car. My Jeep has been in the shop for almost 4 weeks with No date for part. (FCA said maybe 29th) I’ve been given the constant run around. One service advisers best solution was, “Don’t you wish the thing would catch fire?” No, I wish you wouldn’t have sold me a crappy car! After a month in the shop, Roberson is returning my vehicle without a remedy for the crash mitigation system that falsely activated when not needed. Putting me and my children at risk of a collision. They’ve slapped in another part to “fix” the transmissions issues but this is only their sixth attempt to fix that issue. More
by Firewalkeroregon
Employees Worked With
Bob Killion, Evan-Service Manager
November 22, 2017
Buying a car This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in an This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in and they were friendly to all of us even my children. More
by Dnh833
Employees Worked With
Jonathan Munez, Jonathan Muñoz
April 10, 2017
Frustrating I took my jeep in for a seatbelt light remaining on while driving and buckled. 24 hours and a new drivers seatbelt we weee back with the same issue. T I took my jeep in for a seatbelt light remaining on while driving and buckled. 24 hours and a new drivers seatbelt we weee back with the same issue. The service manager has limited communication from his service writer so it's hard to convey the issues. They took care of the rental for us which was a big help but I'm still frustrated. This car is 2 months old and I shouldn't be having this many issues. More
by Jeepgirl17
Employees Worked With
Omar
