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Robert Basil Cadillac
Orchard Park, NY
6 Reviews
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October 13, 2022
I just wanted to take the opportunity to write my sincerest thanks to Robert Basil Cadillac for their service and dedication. James Griffin, the sales manager, and our salesman, Dan Loehfelm, went ab sincerest thanks to Robert Basil Cadillac for their service and dedication. James Griffin, the sales manager, and our salesman, Dan Loehfelm, went above and beyond to provide our family with a quality used vehicle. They took time to answer all of our questions in a timely manner and with honesty. We were greatly impressed at the attention to detail that was put into every aspect when preparing our vehicle; it truly looked amazing! Our overall buying experience was open and professional and we would certainly make the trip from Rochester, NY again when in need for another vehicle. More
by Katie & Rob
Employees Worked With
James Griffin, Dan Loehfelm
Helpful May 26, 2022
I’m so HAPPY with this dealership! My sale’s girl Madison was absolutely Awesome! She took the time to answer all my questions & make sure I was getting the vehicle I wanted. The de My sale’s girl Madison was absolutely Awesome! She took the time to answer all my questions & make sure I was getting the vehicle I wanted. The detail shop did a great job on my 2022 XT4 and boy do I LOVE my new Vehicle!! More
by Coughlin
Employees Worked With
Madison
January 09, 2020
We just purchased a new Cadillac CT6. The dealer personnel treated us well throughout the process. The trade value and rebates were faif and what was expected. Car was ready when promised. personnel treated us well throughout the process. The trade value and rebates were faif and what was expected. Car was ready when promised. More
by Cfstulick
Employees Worked With
Patrick, Nate, Mike
September 11, 2019
Timely, professional, good value. I had just purchased another vehicle and got a great trade and price from Gavin. I wanted a couple of factory options. It was somewhat complicated, bu I had just purchased another vehicle and got a great trade and price from Gavin. I wanted a couple of factory options. It was somewhat complicated, but Jason in parts got everything for me overnight, applied all of the discount s and points. Quality products, great price and I didn't have to install them. Good deal. More
by Branta
Employees Worked With
Gavin Chau, Jason Kuelich, Ken and another in collision shop.
September 09, 2019
Great service from start to finish. I called around for a woman sales rep...no dealership had one, only Basil. I was impressed by that alone in this day, women should be represented in I called around for a woman sales rep...no dealership had one, only Basil. I was impressed by that alone in this day, women should be represented in all jobs. Hats off to Basil. More
by hcounts
Employees Worked With
Sarah...Patrick...Mike G. and the Finance Mgr
