Robert Brogden Buick GMC

The absolute most corrupt place I've ever been. And it's not just 1 guy, it's the entire dealership working together to defraud customers. I hope that the law comes in and shuts you down! I test dr And it's not just 1 guy, it's the entire dealership working together to defraud customers. I hope that the law comes in and shuts you down! I test drove a Buick Envision that I loved. I decided to buy it. I saw Sabastian in financial department and signed everything. My dad had to overnight a check, so I had to wait to pick up my car the next day. When I went to pick up the car, they had switched cars and tried telling me that the car I test drove and bought was the Buick Encore car. They SWITCHED MY CAR!! And they did it from the get go. They took my car back to "DETAIL IT" and they pulled the VIN off the Encore and had the financial guy have me sign all the papers for purchasing the Encore. I blew my stack and said that it wasn't my car, and Ryan and his manager kept telling me that It was the car I test drove. The liars knew full well it wasn't. So after they continued to try and tell me that I was crazy , I got my check back, ripped it up and left. And now.. I'm calling the Better Business Bureau. The Newspaper who has already been reporting on the shady dealings of their company, and I'm going to the district attorney and telling them what they did, since they have already been in the papers for being investigated for fraud among other things. More

Always timely, professional with good communication, internet, nice waiting area, and willing to answer questions. internet, nice waiting area, and willing to answer questions. More

Super people. .great service will come back Have bought 4 cars deom from this dealership .great service will come back Have bought 4 cars deom from this dealership More

Great people, very helpful, would definitely recommend buying a care from here. Great customer service and willingness to make sure you get what you want. buying a care from here. Great customer service and willingness to make sure you get what you want. More

Feel like I got screwed on a previous repair. The part repaired had gone bad again, 9 months after the replacement. Now the original replaced part, front strut, and its mate are both needing rep The part repaired had gone bad again, 9 months after the replacement. Now the original replaced part, front strut, and its mate are both needing replacement. The cost for this is quite high. The truck is only 4 years old with 73,000 high and city street miles. More

Oil change fail. Oil was leaking as I pulled away from customer service drive. Double gasket on new oil filter. Delay of about 45 minutes to reinstall and clean up oi Oil was leaking as I pulled away from customer service drive. Double gasket on new oil filter. Delay of about 45 minutes to reinstall and clean up oil in engine compartment. Next Oil change free. More

Very good experience overall. Sales and management team were very helpful and explained everything very well. Sales and management team were very helpful and explained everything very well. More

The team was great about providing communication regarding other recommended services while my vehicle was in for routine maintenance. Pictures and explanations provided! regarding other recommended services while my vehicle was in for routine maintenance. Pictures and explanations provided! More

Jeff did a great job in answering questions and getting me the price on the vehicle I wanted. Jeff was patient and helped me work through the purchasing process me the price on the vehicle I wanted. Jeff was patient and helped me work through the purchasing process More

Availability was more than adequate, appointment was easy to make, well-appointed lobby, friendly staff, fair price. to make, well-appointed lobby, friendly staff, fair price. More