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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,047 Reviews

2,047 Reviews of Robert Brogden Buick GMC - Service Center

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May 07, 2021

The team was so great to work me in, super friendly and answer all my questions. Josh, the Tech Lead was super helpful. They have earned my future business. More

by WS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Kristie Brown, Aurora Reed
May 10, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2021

As usual, the service performed was excellent. However, the floor of my car was left a mess with salt (which was in the glove box) and a bit of trash. I didn't appreciate that. More

by ddwkna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
May 05, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

May 04, 2021

The entire service team is always friendly, prompt and thorough. The Brogden service team has improved significantly over the past 6 years and continues to exceed expectations! More

by SMURRAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach, Aurora Reed
May 05, 2021 -

Robert Brogden Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

May 03, 2021

As usual, the service department knocked it out of the park. I always tell my employees, you can't teach work ethic and when you find people who have it, you treat them well and pay them right, if not yo More

by RANDY.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

May 02, 2021

EXCELLENT! . Very friendly and very professional and knowledgeable. They get you in and out with not a long wait. I won’t go anywhere else but here for all my auto needs. More

by BRADLEYS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

May 01, 2021

I’m disappointed that I couldn’t get all of my services done on the same day. They didn’t tell me that they changed their loaner car program so they had no loaners available in order for me to leave my tru More

by KariH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Kari! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

Always a good experience when I bring my vehicle in for servicing. On my last visit, I explained right at the start that I had about an hour to get oil changed. Allison jumped right on my truck and had me More

by DGARDNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

I purchased my Acadia here. Have had only positive experiences with the people I have come in contact with over the seven years I've had my SUV. More

by montey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

The service assistant was very polite and courteous. The services were performed very timely. I was notified via text and email letting me know when my vehicle was ready. I will definitely use Robert Brog More

by Cobra2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

April 29, 2021

Great service, very nice folks. Didn't seem to take to long.They were friendly, very easy to talk to about what I was looking for. More

by STORLINE
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

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