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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.2
1,750 Reviews
Call Service Center (913) 712-9342

1,750 Reviews of Robert Brogden Buick GMC - Service Center

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May 11, 2024

We were traveling and had stopped in the KC area when we had a problem with our vehicle. We really appreciated how quickly you were able to look at our vehicle and reassure us that we could be on the road More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

We're thrilled to hear about your positive experience with us at Robert Brogden Buick GMC. Ensuring our customers can get back on the road safely and swiftly is always our top priority. We appreciate your kind words and feel free to reach out to us if you have any questions or concerns. Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 11, 2024

We were able to get our car serviced in a timely manner and the price was better than other dealerships. More

by JODYCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jody, for choosing Robert Brogden Buick GMC for your car service needs. We are delighted to hear that you had a positive experience with us, from the timely service to the competitive pricing. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 11, 2024

Brian took great care of me. Service was good and was on time. Much appreciated. More

by joadesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are thrilled to hear that Brian provided you with excellent care and that the service was timely. We appreciate your business and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 10, 2024

Everyone is so nice and professional and Helpful and FAST! Thank you so much. We are so happy to be with Brogden. More

by kcjbeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Kritzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words! We are thrilled to hear that you had a positive experience with us at Robert Brogden Buick GMC. Our team is always here to provide exceptional service quickly and professionally. We appreciate your business and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 10, 2024

Courteous, professional, and on time! Had oil change and tire rotation in less than 30 minutes. More

by dzzahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us at Robert Brogden Buick GMC! We are thrilled to hear that your oil change and tire rotation were completed efficiently and on time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 10, 2024

It took over 2 years after purchasing my truck for this dealer to add 3 missing microchips. Although GMC advised the final chip was available last September and I contacted the dealer several times regardi More

by tfelgate
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

At Robert Brogden's Olathe Buick GMC, we strive to provide timely and efficient service. Your feedback is essential to improving our processes, and we will address this issue internally to ensure it does not happen again. If you have any further concerns, please don't hesitate to contact us so we can assist you promptly. Thank you for bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 10, 2024

Told me the steering gear was leaking even though my vehicles power steering is fully electric and contains no fluid. Wanted to replace a part at over $2,500 based on this leak that could not have exist More

by tgosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Land
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback with us. We take all comments seriously and strive to provide accurate information to our customers. Please reach out to us directly to discuss this matter further if you would like. We are committed to ensuring the highest standard of service for our customers. Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 07, 2024

Excellent service and great communication. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. More

by rshearer76
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Robert Brogden Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 06, 2024

David could teach a class on customer service. Honestly, I may request him in the future. He was perfect. More

by RICH.NASHCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for the nice review, Rich! We really appreciate this feedback and we'll be certain to share your compliments with David. We pride ourselves on offering high-quality customer service, and we are glad our team was able to take care of you. It was our pleasure! Sincerely, The Robert Brogden Buick GMC Team

Helpful
May 05, 2024

Everything went as expected it was all good and the place was really clean as well More

by almassey69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

Helpful
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