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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,044 Reviews

2,044 Reviews of Robert Brogden Buick GMC - Service Center

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April 24, 2021

Service and Allison was excellent. Waiting room had very tattered and worn chairs very unbecoming to the customers. CANT THEY AFFORD BETTER???? PLEASE!!!!!!! PLEASE PLEASE More

by Bob otte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We appreciate you taking the time to share this review with us. We are pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, The Robert Brogden Buick GMC Team

April 24, 2021

Allison did great at her job for us! Thank you Allison for your efforts Hope you have a great weekend you deserve it. Hope they pay you WELL $$$$$ Kindest Regards Ron More

by ron@boonebrothers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for writing about your visit with us, Ron! We are happy to hear that Allison was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Robert Brogden Buick GMC Team

April 23, 2021

They got my floor mats very soiled. Where is the paper they use to use? Feet were very wet and muddy. Service was great. Will Use again More

by anniem22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

April 23, 2021

Allison was great! Pickup seems to run much better! Thanks to the technician! Great service and experience! Highly rated! Will definitely recommend to other people! More

by bfairbanks68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Allison and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Robert Brogden Buick GMC Team

April 23, 2021

I was so pleasantly surprised after my tire rotation was finished that there was no charge, How great is that! Thank you Robert Brogden. I'll be back! More

by cjennew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Robert Brogden Buick GMC Team

April 22, 2021

Great Service and Great People. I love working with the people at Robert Brogden. I love my car purchase and have been very satisfied with the service. More

by STOPLIKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 22, 2021

Allison did a nice job of getting the work done that I needed, and even checked further into an issue for me. The work took longer than first expected, but she rushed them to finish when I questioned. More

by DODGEBOYS2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Allison was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2021

Allison Leach is and has always been a pleasurer to work with. Robert Brogden always has done a great job. They care about there customers. More

by BSMITH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for the great feedback! We're very happy that Allison was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 22, 2021

Very professional team from the sales department all the way through the service department. Pres Taylor was very good on the sales side and Allison is incredible on the service side. More

by Mraylewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Robert Brogden Buick GMC Team

April 21, 2021

Great service department, they are always nice and willing to help with anything. They do their best to ensure my vehicle receives the best care and review any problems that are found. More

by tl352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Robert Brogden Buick GMC Team

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