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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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February 27, 2021

I always get great service at Robert Brodgen. I have been buying cars from this dealership for 14 years and never been dissatisfied with my purchases or the service they provide. More

by chris.eskina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Mar 03, 2021 -

Robert Brogden Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

February 27, 2021

Very prompt and friendly service . Service rep advised me of service that is routine for our vehicle age and mileage. No pressure exerted to complete the work just informing me. More

by debgettler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Mar 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for the excellent review! It is great to know that we could provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

February 26, 2021

Had some unexpected issues arise when I took it in to get the oil changed. They already had a solution to the problem and offered to fix it before they even let me know about it. Very happy with their profes More

by Bward03357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach, Aurora Reed
Mar 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2021

Took care of the battery change and then gave the car some extra TLC that is a nice perk of being a customer at Robert Brogden. I really appreciated it. More

by jls63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Mar 01, 2021 -

Robert Brogden Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2021

You guys always do great. Thanks for finding me a loaner and getting me fixed up. Unfortunately for you, this means I won’t be buying a new one because this old GMC is still trucking... More

by braedoncagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Mar 01, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 23, 2021

I was pleased with the service I received. I had taken my truck to a parts store to have my battery checked. I was told I definitely needed a new battery. I decided I wanted another opinion, so I brough More

by TOM.LUTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valerio
Feb 26, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

Feb 26, 2021 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Robert Brogden Buick GMC Team

February 23, 2021

Allison Leach was amazing ! She is right on top of things. She got my car fixed fast and kept me informed. She is so pleasant and made the situation much better with her pleasant smile and amazing p More

by IRONMANMIKE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Feb 26, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 23, 2021

I was very happy with Allison's performance. She is on top of her game . Very helpful and friendly. She kept me informed on what was wrong with my truck and when it would be ready . She is an asset to Br More

by IRONMANMIKE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Feb 26, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

February 22, 2021

My service advisor, Allison, was courteous, professional, and attentive during the servicing of my GMC Acadia. She kept me informed as to the condition of my vehicle, and pointed out a couple of items that More

by cemeyers
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Feb 25, 2021 -

Robert Brogden Buick GMC responded

Thank you for this amazing review of your experience with Allison here at Robert Brogden Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2021

Thank Allison for always have the great smile and the greatest customer service ever. Thank you for all do. Thanks for always been there for us. More

by guzmanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Feb 25, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Allison and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Robert Brogden Buick GMC Team

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