Robert Brogden Buick GMC - Service Center
Olathe, KS
2,035 Reviews of Robert Brogden Buick GMC - Service Center
Service was very well. They could've told me other services I may need instead of saying that I declined the services needed for my vehicle services I may need instead of saying that I declined the services needed for my vehicle More
I’ve always received excellent service at Brogden. Good customer relations I. The service department. I appreciate the loaner vehicles when I need serviced! Thanks! A bunch! customer relations I. The service department. I appreciate the loaner vehicles when I need serviced! Thanks! A bunch! More
Checked in by Jonathan(?). Did not receive the same updates/courtesy that I usually get from Kristie or Allison. Not sure what was going on that day but I will wait until Kristie or Allison work to sch updates/courtesy that I usually get from Kristie or Allison. Not sure what was going on that day but I will wait until Kristie or Allison work to schedule my car. More
Fantastic service. Loved the whole experience thank you. David was very helpful and transparent and they were quick to get me a rental so i could return to work and finish my shift. Thanks again. David was very helpful and transparent and they were quick to get me a rental so i could return to work and finish my shift. Thanks again. More
Everything was completely done in a professional manner. There was additional work necessary based on warranty covered items. I am pleased how work was done. There was additional work necessary based on warranty covered items. I am pleased how work was done. More
I purchased a 2018 Equinox. The purchase went fine. It was missing the roof rails. They promised they would get them & install them. It is getting close to 3 months and I still haven’t seen my rails. I al was missing the roof rails. They promised they would get them & install them. It is getting close to 3 months and I still haven’t seen my rails. I always hear Brogden was a top notch dealer but I am beginning to think otherwise. More
Customer service was great. Wish more of the employees were wearing masks. Several show room employees or within 6 feet of me during my visit without a mask and some were even coughing. were wearing masks. Several show room employees or within 6 feet of me during my visit without a mask and some were even coughing. More
Very prompt and friendly service . Service rep advised me of service that is routine for our vehicle age and mileage. No pressure exerted to complete the work just informing me. me of service that is routine for our vehicle age and mileage. No pressure exerted to complete the work just informing me. More