Robert Brogden Buick GMC - Service Center

I always get great service at Robert Brodgen. I have been buying cars from this dealership for 14 years and never been dissatisfied with my purchases or the service they provide. buying cars from this dealership for 14 years and never been dissatisfied with my purchases or the service they provide. More

Had some unexpected issues arise when I took it in to get the oil changed. They already had a solution to the problem and offered to fix it before they even let me know about it. Very happy with their profes the oil changed. They already had a solution to the problem and offered to fix it before they even let me know about it. Very happy with their professionalism and efficiency. More

You guys always do great. Thanks for finding me a loaner and getting me fixed up. Unfortunately for you, this means I won’t be buying a new one because this old GMC is still trucking... and getting me fixed up. Unfortunately for you, this means I won’t be buying a new one because this old GMC is still trucking... More

Took care of the battery change and then gave the car some extra TLC that is a nice perk of being a customer at Robert Brogden. I really appreciated it. some extra TLC that is a nice perk of being a customer at Robert Brogden. I really appreciated it. More

I was pleased with the service I received. I had taken my truck to a parts store to have my battery checked. I was told I definitely needed a new battery. I decided I wanted another opinion, so I brough my truck to a parts store to have my battery checked. I was told I definitely needed a new battery. I decided I wanted another opinion, so I brought it to the dealership. My battery was checked and I was told it was still good. I really appreciated the honesty of the technician. Kudos to a professional crew! More

I was very happy with Allison's performance. She is on top of her game . Very helpful and friendly. She kept me informed on what was wrong with my truck and when it would be ready . She is an asset to Br top of her game . Very helpful and friendly. She kept me informed on what was wrong with my truck and when it would be ready . She is an asset to Brogden and General Motors. More

Allison Leach was amazing ! She is right on top of things. She got my car fixed fast and kept me informed. She is so pleasant and made the situation much better with her pleasant smile and amazing p things. She got my car fixed fast and kept me informed. She is so pleasant and made the situation much better with her pleasant smile and amazing personality More

Thank Allison for always have the great smile and the greatest customer service ever. Thank you for all do. Thanks for always been there for us. greatest customer service ever. Thank you for all do. Thanks for always been there for us. More

My service advisor, Allison, was courteous, professional, and attentive during the servicing of my GMC Acadia. She kept me informed as to the condition of my vehicle, and pointed out a couple of items that and attentive during the servicing of my GMC Acadia. She kept me informed as to the condition of my vehicle, and pointed out a couple of items that should be addressed in a future visit. I will continue to bring my vehicle to Allison to have it treated properly. More

InJune when I bought my car from Tyler I paid 1995 extra for either leather seats or sun roof. Decided on leather seats. Was told would look just like factory leather. After months, leather installed-not for either leather seats or sun roof. Decided on leather seats. Was told would look just like factory leather. After months, leather installed-not perforated leather, color off. Another couple months, lots of emails and frustration and finally got the attention of Peter Sargent who was really the only one that really helped. He was my champion and I got the proper seats installed and I just love them. This process took over 6 months, shameful. The salesperson mislead me and then left Brogden. The Manager said he understood, but he had the first seats installed and didn’t listen to me when I talked about factory seats and look. I think he was just tired of me calling and emailing, both of which he ignored once the wrong seats were installed. But for Peter, is your finance manager, not sales or service, I would probably still be waiting to resolve this issue. Oh, and I absolutely love my 2020 Encore! More