Robert Brogden Buick GMC - Service Center

After our routine maintenance no one reviewed the findings with me. Not until I got home did I realize one item on the tri color check list was red, REQUIRES IMMEDIATE ATTENTION. findings with me. Not until I got home did I realize one item on the tri color check list was red, REQUIRES IMMEDIATE ATTENTION. More

Super polite staff who went over my vehicles service status carefully explaining my Acadia's service needs and their corresponding costs in terms I could understand. The service was performed in the ti status carefully explaining my Acadia's service needs and their corresponding costs in terms I could understand. The service was performed in the time frame I was told and their were no surprises when I got my bill. More

Very efficient! Good time not much waiting time. Responded with making sure everything was covered. Good service and can’t get 25 words in to submit Ha! Responded with making sure everything was covered. Good service and can’t get 25 words in to submit Ha! More

My experience as usual was good. However they didn't get to look at a noise issue I asked them about. They stated that they would look at it again on my next oil change. I really didn't appreciate that but to look at a noise issue I asked them about. They stated that they would look at it again on my next oil change. I really didn't appreciate that but all and all it was a great experience. More

Always quick and efficient with the entire process. Very pleased with my visits so far. Though I did not purchase my Terrain from them when the time comes for a new vehicle again I know where I'm headed. pleased with my visits so far. Though I did not purchase my Terrain from them when the time comes for a new vehicle again I know where I'm headed. More

Ask David service rep. Seat belt mech not fixed when car completed. Returned to bay. Additional part needed. Ordered. Car back to me. Fixed 🙄 cancelled part that was ordered. Was this attempt to get bus completed. Returned to bay. Additional part needed. Ordered. Car back to me. Fixed 🙄 cancelled part that was ordered. Was this attempt to get business with unnecessary part needed? Poor communication. What are ya running here? More

Work competed in a timely fashion. All the people I visited with were very friendly and easy to talk to. If you want people to respond drop the work minimum. visited with were very friendly and easy to talk to. If you want people to respond drop the work minimum. More

In for a simple oil change, but was treated with the utmost respect and did not get any "upsells". Was timely and all of the service techs took an interest in my needs. utmost respect and did not get any "upsells". Was timely and all of the service techs took an interest in my needs. More

Kristie went the extra mile and found a solution to the timing chain and solenoid problem with the car. Very appreciate of the work she did for me. timing chain and solenoid problem with the car. Very appreciate of the work she did for me. More

We came in to have a Michelin tire checked that we purchased there 2 years ago, as it was bad. Since your dealership does not back the tires you sell, we had to go through Michelin. They said we had g purchased there 2 years ago, as it was bad. Since your dealership does not back the tires you sell, we had to go through Michelin. They said we had go to Brogden and get a written document from them stating in which it was a bad tire. I drove a total of 90 miles and waited 2 hours for my final document ( they first told me there was no issue). We then called Michelin back to let them know we had the document from Brogden. They now say we have to take it to an authorized Michelin Dealer! There are no dealers around my area. We have ordered a new tire on line and have discovered we should never buy a product that is not backed by the first seller! I'm disappointed that Brogden does not support what they sell! More