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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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January 01, 2021

I always have a good experience with the service coordinators and the work they do. My service works is always first class. I highly recommend the dealership More

by Terryroets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
January 01, 2021

Had an oil change and tire rotation and service tech did not refill oil and apparently has a machine not calibrated correctly and was not half full and they were aware of the issue but still used the machin More

by dsksyy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kristie Brown
December 31, 2020

Ms. Leach was very professional. She immediately greeted me and offered her assistance. She confirmed my contact information and arranged my courtesy shuttle. Ms. Leach made my service experience a real p More

by lkfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
December 30, 2020

As usual - Drop off, service work, and customer service was an A+. Lower rating is due to a door ding that appeared to happen while the vehicle was on site for repairs. More

by TWARD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
December 30, 2020

Allison did a wonderful job of coordinating and communicating the service appointment. Very efficient, customer centered, and forward looking...suggested/performed an airbag recall which saved a re More

by CJONES442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
December 27, 2020

Staff is friendly and very helpful. I was very satisfied with the final completion and quality of their work. Thank you so much for all your hard work! More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
December 23, 2020

Service was quick and the staff was very friendly. I was able to get in and out inside of the time specified by the staff. More

by KENNY.NEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
December 21, 2020

Allison was great and took care of me and my truck service quickly. Good communication and follow up. Always professional, friendly, and informative. Would like to get my leather seat looked at next v More

by KURT.WULFERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
December 21, 2020

Very professional and complete service. After receiving service I was able to drive across country (3,000 miles). I love my Buick and I recommend Robert Brogden Buick GMC for service. More

by lgreenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
December 21, 2020

Oil change service is great selling cars not so much. Went to buy a new car there had 5000 miles on it and dirty embarrassing More

by bhughes3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
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