Robert Brogden Buick GMC - Service Center
Olathe, KS
2,006 Reviews of Robert Brogden Buick GMC - Service Center
I always have a good experience with the service coordinators and the work they do. My service works is always first class. I highly recommend the dealership coordinators and the work they do. My service works is always first class. I highly recommend the dealership More
Had an oil change and tire rotation and service tech did not refill oil and apparently has a machine not calibrated correctly and was not half full and they were aware of the issue but still used the machin not refill oil and apparently has a machine not calibrated correctly and was not half full and they were aware of the issue but still used the machine. Left after my service and engine light appeared with low oil and add oil. Called service department and said to bring back and they checked and knew the problem because of past issues. Could have ruined my vehicle as travel and doubtful if Brogden would have taken responsibility Will not be back.. More
Ms. Leach was very professional. She immediately greeted me and offered her assistance. She confirmed my contact information and arranged my courtesy shuttle. Ms. Leach made my service experience a real p me and offered her assistance. She confirmed my contact information and arranged my courtesy shuttle. Ms. Leach made my service experience a real pleasure. More
As usual - Drop off, service work, and customer service was an A+. Lower rating is due to a door ding that appeared to happen while the vehicle was on site for repairs. was an A+. Lower rating is due to a door ding that appeared to happen while the vehicle was on site for repairs. More
Allison did a wonderful job of coordinating and communicating the service appointment. Very efficient, customer centered, and forward looking...suggested/performed an airbag recall which saved a re communicating the service appointment. Very efficient, customer centered, and forward looking...suggested/performed an airbag recall which saved a return trip! She is very personable and a great listener. I'm 100% Satisfied!! More
Staff is friendly and very helpful. I was very satisfied with the final completion and quality of their work. Thank you so much for all your hard work! with the final completion and quality of their work. Thank you so much for all your hard work! More
Allison was great and took care of me and my truck service quickly. Good communication and follow up. Always professional, friendly, and informative. Would like to get my leather seat looked at next v service quickly. Good communication and follow up. Always professional, friendly, and informative. Would like to get my leather seat looked at next visit as it has become a issue again in same spot. Thank you! K More
Very professional and complete service. After receiving service I was able to drive across country (3,000 miles). I love my Buick and I recommend Robert Brogden Buick GMC for service. service I was able to drive across country (3,000 miles). I love my Buick and I recommend Robert Brogden Buick GMC for service. More