Robert Brogden Buick GMC - Service Center

Great follow up. Looks for ways to save me on my service bill. I trust what is recommended. Loyal to dealership from sales to service bill. I trust what is recommended. Loyal to dealership from sales to service More

Great service as usual. Staff did their job. Travel about 28 miles to get there but after over 30 years at this location, well worth it. about 28 miles to get there but after over 30 years at this location, well worth it. More

Fast, efficient service. Always appreciate how I am treated when I come to Robert Brogden Buick GMC. I feel assured of the quality of service and reasonable prices. treated when I come to Robert Brogden Buick GMC. I feel assured of the quality of service and reasonable prices. More

Needed emergency service and Kristi got me right in. Very nice and helpful. Very appreciative. Been a long time customer and will continue to be. Bought last two vehicles from this dealership. nice and helpful. Very appreciative. Been a long time customer and will continue to be. Bought last two vehicles from this dealership. More

The service rep, Allison, was really good. Very professional and good at multi-tasking. This was my second experience at the service desk and I was dissatisfied with the timeliness of getting work professional and good at multi-tasking. This was my second experience at the service desk and I was dissatisfied with the timeliness of getting work done. This last one I schedule a couple of days out and when I showed up was asked if I needed back today. Disheartening to hear when an appointment is scheduled. More

Polite people easy to drop off car and calls about what work needs to be done. Convenient for me to get my car fixed close to home. work needs to be done. Convenient for me to get my car fixed close to home. More

I always have a good experience with the service coordinators and the work they do. My service works is always first class. I highly recommend the dealership coordinators and the work they do. My service works is always first class. I highly recommend the dealership More

Had an oil change and tire rotation and service tech did not refill oil and apparently has a machine not calibrated correctly and was not half full and they were aware of the issue but still used the machin not refill oil and apparently has a machine not calibrated correctly and was not half full and they were aware of the issue but still used the machine. Left after my service and engine light appeared with low oil and add oil. Called service department and said to bring back and they checked and knew the problem because of past issues. Could have ruined my vehicle as travel and doubtful if Brogden would have taken responsibility Will not be back.. More

Ms. Leach was very professional. She immediately greeted me and offered her assistance. She confirmed my contact information and arranged my courtesy shuttle. Ms. Leach made my service experience a real p me and offered her assistance. She confirmed my contact information and arranged my courtesy shuttle. Ms. Leach made my service experience a real pleasure. More

As usual - Drop off, service work, and customer service was an A+. Lower rating is due to a door ding that appeared to happen while the vehicle was on site for repairs. was an A+. Lower rating is due to a door ding that appeared to happen while the vehicle was on site for repairs. More