Robert Brogden Buick GMC - Service Center

I was stranded in Kansas City. The tow truck driver delivered me to the dealership and I had already talked to Kristie Brown. It was 4:30 PM when I got there and I was amazed that Kristie and Allison delivered me to the dealership and I had already talked to Kristie Brown. It was 4:30 PM when I got there and I was amazed that Kristie and Allison took charge and got their best two mechanics to diagnose and fix my pickup in about an hour and I was on my way. Problem was the ground wire and hot wire to the coil. I had called 4 other dealerships in the area before I talked to Kristie and the response from them was that I would have to wait anywhere from 1 to 4 days before they would be able to look at my vehicle. More

The couple of times that I’ve been in to the dealership has been great. Staff were helpful and polite. It was a great experience. has been great. Staff were helpful and polite. It was a great experience. More

The front line service team is always prompt, friendly, and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner More

Great experience.Was able to get scheduling and work done in a timely fashion.Will keep using their service department for future needs.Worth it in a timely fashion.Will keep using their service department for future needs.Worth it More

Everyone was polite and greeted me when I came in. I’m still having problems with the radio/infotainment and it changing stations on its own. Kristie keeps listening and they keep trying to fix it. still having problems with the radio/infotainment and it changing stations on its own. Kristie keeps listening and they keep trying to fix it. More

Allison Leach went above and beyond I would give her more money so someone like me doesn't hire. She did a tremendous job.. Don't let a good person get away. money so someone like me doesn't hire. She did a tremendous job.. Don't let a good person get away. More

Kristie is awesome. She is always kind and polite. She respects my time and is good at communicating the progress on my service needs. She's a super star in your organization! respects my time and is good at communicating the progress on my service needs. She's a super star in your organization! More

Returning customer; Great Experience. The entire service team are always great and extremely easy to work with. I'll will certainly return for work needed on my vehicle team are always great and extremely easy to work with. I'll will certainly return for work needed on my vehicle More

Very courteous and friendly dealership will recommend to friends and family. Dealership very clean will bring my truck back for service and what else I need done. friends and family. Dealership very clean will bring my truck back for service and what else I need done. More

Service was done very fast. Only needed an oil change at this time. Per employee no further work needed at this time. No other words needed. this time. Per employee no further work needed at this time. No other words needed. More