Robert Brogden Buick GMC - Service Center
Olathe, KS
2,009 Reviews of Robert Brogden Buick GMC - Service Center
My service rep was very friendly and very easy to work with. She was able to fit me in right away and the wait to have my car service was no big deal. with. She was able to fit me in right away and the wait to have my car service was no big deal. More
The team at Brogden is always friendly, trustworthy and professional. I love knowing my car is being serviced by your reliable staff. Keep doing what you do! professional. I love knowing my car is being serviced by your reliable staff. Keep doing what you do! More
As always, very easy process for service. Very professional and friendly staff. Pulled my car right up to the door after service completed. Super Quick this afternoon. THANKS! professional and friendly staff. Pulled my car right up to the door after service completed. Super Quick this afternoon. THANKS! More
They got my truck right on and serviced in the time frame as promised. Both girls are always great to work with. Take care of what my truck needs in a timely fashion as promised. Both girls are always great to work with. Take care of what my truck needs in a timely fashion More
The service was great, I came in expecting to $300.00 for repairs. The clerk Allison Leach let me know the issues I had were very experience and under warranty... I really appreciate the honesty. She also of repairs. The clerk Allison Leach let me know the issues I had were very experience and under warranty... I really appreciate the honesty. She also offered to show me how to check the oil dipstick and let me know I should check it for the loss of oil. SHE WAS MY HERO THAT DAY. THANK YOU FOR great service people that really care. More
I have been using this dealership for 6 years now and am very pleased with the service department as well as the sales department. Allison remembered my car's intermittent problem, got it diagnosed quickly very pleased with the service department as well as the sales department. Allison remembered my car's intermittent problem, got it diagnosed quickly and arranged for a courtesy car. She certainly makes this service center shine! More
I have oil dripping in my driveway not sure where it’s coming from. My truck has never leaked oil until after this oil change. I will be returning to dealership to tighten plug and oil filter. coming from. My truck has never leaked oil until after this oil change. I will be returning to dealership to tighten plug and oil filter. More
My reason for four stars rather than five stars is primarily due to process. I found that everyone was very helpful and trying to do everything they could to help me along with this transaction. Howev primarily due to process. I found that everyone was very helpful and trying to do everything they could to help me along with this transaction. However it seemed like everyone was trying to do everything at once and so I found myself being passed from one person to another person in the middle of I’ll give an activity. For instants, while trying to tell me about the vehicle and setting up some of the technical stuff in the middle of that I went to see the finance guy. It would be better to complete one area before moving onto the next. There was no problem with the actual people trying to help me. More
Allison and Kristie are always so good to me; they have answers and are willing to help. They had a loaner waiting and I was in and out quickly. Sam and Jim answered my questions in the parts department. answers and are willing to help. They had a loaner waiting and I was in and out quickly. Sam and Jim answered my questions in the parts department. I only get my car serviced at Robert Brogden, they have treated me well from the time of purchase 3 1/2 years ago. More