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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,057 Reviews

2,057 Reviews of Robert Brogden Buick GMC - Service Center

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September 26, 2020

Service is ok but communication is poor. I left two vm's with Finance to clarify paperwork to get car title, neither was returned. I got a call from Kyle in Titles... I seemed to know more than she did, but More

by TCLEVENGERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Leach, Dillon Hicks
September 26, 2020

They got me in quickly on a Friday afternoon and gave me a loaner while they located and mounted a new tire after I had a flat. Everyone I dealt with was very nice! More

by jallton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (service manager), Allison Leach
September 25, 2020

Never had a bad thing to say about your service department. She has always treated me well when I come in. Big thumbs up.thanks More

by SPROWL7117
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 20, 2020

My battery on my vehicle died and stopped by service to have it replaced. Kristie in service had it checked out and a new battery installed within an hour. Thanks for the timely service. More

by KENALLEN0
Recommend Dealer
Yes
Employees Worked With
Krisite Brown
September 18, 2020

I’ve always had a good experience in their service department. I don’t feel ripped off, some inspections are often complimentary and pricing is always fair. More

by PEDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
September 18, 2020

Appointment was easily set. Staff was helpful and addressed all concerns. Only negative was the time in completing task. It took an hour longer than projected. More

by OWENSMARYLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 18, 2020

Always good service that's why I go back and i don't have all those words to say just to sumit my review wow More

by antwoolridge921228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 18, 2020

Dillon was very friendly. He kept me well informed about the progress of my vehicle. He made my visit enjoyable. Thanks Dillon for taking good care of me. More

by MARKCHERYLHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hicks
September 18, 2020

Once again my experience with Alison, awesome she's the best!!! Everytime I come in to have my vehicle serviced she take care of me with, you need more people like her.... More

by GODEEPBILL
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 16, 2020

Allison was very professional and gave very good advice, regarding my service and future services. I will continue to bring my vehicle to Brogden to be serviced. More

by cemeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
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