Robert Brogden Buick GMC - Service Center
Olathe, KS
2,081 Reviews of Robert Brogden Buick GMC - Service Center
Fast, Helpful and Easy. Tire went flat. Dropped in on a Friday morning had the tire in that afternoon and was out the door by 3:30 pm. Fast reasonably priced, and helpful. Tire went flat. Dropped in on a Friday morning had the tire in that afternoon and was out the door by 3:30 pm. Fast reasonably priced, and helpful. More
My wait time was 2 hours. That was reasonable for the work I was having done.; 4 new tires and front end alignment. There was no coffee. work I was having done.; 4 new tires and front end alignment. There was no coffee. More
Sat for five hours I called in advance to set a specific time for my service at 10 AM. I arrived and dropped off the car telling the service rep I would wait nearby. I called in advance to set a specific time for my service at 10 AM. I arrived and dropped off the car telling the service rep I would wait nearby. At 12:30 I became concerned and called for an update only to be told that the service person was just coming back from lunch and would "take a look" at my vehicle. Another hour and one half passed before I was informed about the specific problem with my car. Crazy bad way to treat a customer that purchased the auto from your dealership. More
From the time I put in the service Christie Brown take great care of me to make sure everything went smooth and I was able to get in and out am I sales person Phillip Miller was there to help me along the great care of me to make sure everything went smooth and I was able to get in and out am I sales person Phillip Miller was there to help me along the way also More
Awesome Service Kristie is the reason I use this dealership. From the time she started working with me she has been awesome. She is a Rock Star!!! Kristie is the reason I use this dealership. From the time she started working with me she has been awesome. She is a Rock Star!!! More
Allison is really good at getting the work done to my truck whether it is an oil change or a warranty claim.always gets me in on time and is very courteous. truck whether it is an oil change or a warranty claim.always gets me in on time and is very courteous. More
The Service department personal were very curious and provided a timely oil change service. Allison is always very friendly and pay attention to detail. Thank you!! provided a timely oil change service. Allison is always very friendly and pay attention to detail. Thank you!! More
Pricey oil change! I have never paid that much for N oil change! Also. Tacky waiting area, small, with worn out seating, we felt like it was a cramped area, no evide I have never paid that much for N oil change! Also. Tacky waiting area, small, with worn out seating, we felt like it was a cramped area, no evidence of sanitizing. Restroom, men’s, was clean. More
Allison was my first experience at RBB. Gotta say, pretty impressed. As a business owner, I hope my customers are treated as well. - Brett Johnson impressed. As a business owner, I hope my customers are treated as well. - Brett Johnson More
Allison is the best! Kind, considerate, friendly, and professional. Thank you for taking the time to be sure my service experience was Top Notch! Way above my expectations, I can’t say enough about my ex professional. Thank you for taking the time to be sure my service experience was Top Notch! Way above my expectations, I can’t say enough about my experience with this Outstanding Service Advisor! Thank you! Troy More