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Robert Brogden Buick GMC - Service Center
Olathe, KS
2,083 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,083 Reviews of Robert Brogden Buick GMC - Service Center
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June 27, 2020
Just my second oil change. There was a gal on the desk when I arrived. I didn't have an appt. but I had an unexpected trip to Olathe and needed an oil change so I stopped. There was a gal on the desk when I arrived. I didn't have an appt. but I had an unexpected trip to Olathe and needed an oil change so I stopped. She was very understanding and said she could handle it and even said how long it would take, which wasn't long. The car came back 15 minutes earlier than expected. Thank You!!!! More
by ACONRAD4515
Verified CustomerEmployees Worked With
These names don't ring a bell.
June 26, 2020
First service visit went very well Ernesto was very friendly and provided vehicle info to me after testing. Communication was good. Scheduling was easy. I was not disappointed with the Ernesto was very friendly and provided vehicle info to me after testing. Communication was good. Scheduling was easy. I was not disappointed with the process. More
by STEVE.ROWE
Employees Worked With
Phil, Preskuf Taylor, Allison Leach, Ernesto Arellano, Peter Sargent
June 26, 2020
It was warm welcome and took care immediately after I reach the service center, it took little bit time but very much satisfied with the service I got. Thanks to service crew. reach the service center, it took little bit time but very much satisfied with the service I got. Thanks to service crew. More
by N.RAVIKUMARA
Employees Worked With
Allison Leach
June 26, 2020
NO ONE was wearing masks. Your thoughtlessness to your patrons by not wearing masks at this time is inexcusable. I will not be back except for the 3 more free oil changes I re Your thoughtlessness to your patrons by not wearing masks at this time is inexcusable. I will not be back except for the 3 more free oil changes I received. Please pass this on to management. I would think the safety of your customers would be paramount. Not so More
by LSPLITTORFF
Employees Worked With
Brooke Nemechek
June 26, 2020
Everyone is always friendly and helpfull. Always get good and timely service. They always Answer any questions I have. Would recommend to anyone. Very clean location good and timely service. They always Answer any questions I have. Would recommend to anyone. Very clean location More
by JTADLOCKNAT
Employees Worked With
Ernesto Arellano
June 26, 2020
Both Sales and Service Departments were nice and helpful in selecting my new truck as well as servicing it. I will definitely use Robert Brogden again. Thanks!! in selecting my new truck as well as servicing it. I will definitely use Robert Brogden again. Thanks!! More
by dbhubbel
Employees Worked With
Preskuf Taylor, Allison Leach
June 26, 2020
My Denali had a def fluid fault. They diagnosed it and Kristy kept me informed and set me up with a loaner truck for the evening. It was ready as promised the next day. Kristy kept me informed and set me up with a loaner truck for the evening. It was ready as promised the next day. More
by BTUBBS2014
Employees Worked With
Kristie Brown
June 26, 2020
Brogden Buick Service After 2 years of service, I have to say it has been an awesome experience. Always very courteous, and pleasant interaction. Always with a smile. After 2 years of service, I have to say it has been an awesome experience. Always very courteous, and pleasant interaction. Always with a smile. More
by LSTASZ
Employees Worked With
Sales: Johnny vaughn, Allison Leach
June 26, 2020
Great job very friendly atmosphere i got out in a very timely manner. I though i didn't recieve a call when my part came in. The service was still wonderful thanks timely manner. I though i didn't recieve a call when my part came in. The service was still wonderful thanks More
by AARON_BRONAUGH
Employees Worked With
Ernesto Arellano
