Robert Brogden Buick GMC - Service Center

The people in the dealership were very nice and accommodating. The dealership was clean and had snacks and drinks for you while waiting. accommodating. The dealership was clean and had snacks and drinks for you while waiting. More

I made the appointment a couple of weeks out for a recall I received multiple text confirming my appointment and when I got there I they took my key and within 5 minutes they came to me and said that did I received multiple text confirming my appointment and when I got there I they took my key and within 5 minutes they came to me and said that did not have the part and would have to order it. It was evident they had my number based off the number of text I received so why they could not have texted and let me know the part was not in so i did not Hobbes to take off work to come in for nothing except to be told I have to take another day off for the service. More

The service writers should ask if we have any concerns up front. I wanted to have something done and he said I had to tell him that at the beginning of the check in. The new car department didn’t make any front. I wanted to have something done and he said I had to tell him that at the beginning of the check in. The new car department didn’t make any contact with me until my second trip through the front lobby. More

I was there early for my oil change but they went and took me early. Very happy about that!!!! took me early. Very happy about that!!!! More

They were very helpful and took care of my truck quickly. Excellent customer service from Scott. Excellent customer service from Scott. More

Everything went fine. I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out e I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out everywhere he could. More

Have been a customer of Robert Brogden’s service department for 7 years. During my last service appointment for a transmission issue the service team canceled my confirmed appointment and I had to g department for 7 years. During my last service appointment for a transmission issue the service team canceled my confirmed appointment and I had to go to the dealership in person to obtain an appointment. Did not receive follow up communication until after making multiple inquiring calls a week later. When I went to retrieve my vehicle the service department could not locate the vehicle or the keys on the lot. I located the vehicle on the lot and they were eventually able to locate the keys. When I paid for the diagnosis and asked for a print out of the technicians notes they would not print them off because I was not going to have the repairs performed at that time. More

Jimmy was great, made the buying process super smooth, would definitely recommend to anyone looking to purchase a vehicle! would definitely recommend to anyone looking to purchase a vehicle! More

I was greeted promptly when I arrived at the dealership Todd Kelly listen to my needs and put my car in for service. He kept me informed and got me out in less than an hour. I Look forward to working with Todd Kelly listen to my needs and put my car in for service. He kept me informed and got me out in less than an hour. I Look forward to working with Todd in the future. More

Our salesman Jimmy carpenter was amazing. He worked hard, with a reminder about our second key fob that we didn’t receive when we bought the car. He got in touch with Kito, (after the first g He worked hard, with a reminder about our second key fob that we didn’t receive when we bought the car. He got in touch with Kito, (after the first guy didn’t follow through) who followed up immediately he too is awesome he is with expresskeys I think he was incredible too. Jimmy helped fulfill my husbands dream of owning a Lincoln. We are very happy More