Robert Brogden Buick GMC - Service Center

Fantastic experience Kristie is always a dream to deal with. Very knowledgable and customer advocate! I would always recommend Brogden for sales and service. Very profes Kristie is always a dream to deal with. Very knowledgable and customer advocate! I would always recommend Brogden for sales and service. Very professional and comfortable buying experience. More

Oil change I’m always treated well at Brogden. It’s always nice to be able to check out the new cars while you wait. I was really impressed that my salesman Bob I’m always treated well at Brogden. It’s always nice to be able to check out the new cars while you wait. I was really impressed that my salesman Bob Myers remembered my name since I purchased the car over a year ago. More

Not good Called to find out if they had a tire. Was put on hold for 30 minutes. The person who answered the phone called me back but called wrong number not th Called to find out if they had a tire. Was put on hold for 30 minutes. The person who answered the phone called me back but called wrong number not the number gave her More

You guys charge more than any place we checked you guys 1,90 You guys charge more than any place we checked you guys quoted us $1,900 three other quotes we're 500 to 600. Will never have any work done there aga You guys charge more than any place we checked you guys quoted us $1,900 three other quotes we're 500 to 600. Will never have any work done there again. It's a sham!! More

Customer Service! Kristie was extremely helpful, even after I had forgot to plan the loaner vehicle. She wen tout of her way to find the right vehicle for me, got me i Kristie was extremely helpful, even after I had forgot to plan the loaner vehicle. She wen tout of her way to find the right vehicle for me, got me in and out of the door very efficiently and understood the needs of my vehicle without trouble. Communicated at noon upon request and full filled the promise of having my vehicle completed within the same day. More

Routine service Oil change took over 2 hours. Service attendant reported that they had no oil filters in stock and had to send messenger for more. The car was retur Oil change took over 2 hours. Service attendant reported that they had no oil filters in stock and had to send messenger for more. The car was returned to me and I had to bring it back because the check engine light was on. Technician did not check to see that all warnings were cleared before completing service. More

Excellent - fast - friendly I was greeted promptly, my car was ready when they said it would be and I appreciate the space to be able to work from there while I wait! I was greeted promptly, my car was ready when they said it would be and I appreciate the space to be able to work from there while I wait! More

Teflon coating for new purchase I had my new Buick in to apply the teflon coating. I dropped it off, got my loaner, and it was done about 30 minutes ahead of schedule! I had my new Buick in to apply the teflon coating. I dropped it off, got my loaner, and it was done about 30 minutes ahead of schedule! More