Robert Brogden Buick GMC - Service Center

Accommodating and helpful Extra warranty wasn’t showing up in the system. Allison Leach took the time and effort to locate it and contact the company. Because it was dragging o Extra warranty wasn’t showing up in the system. Allison Leach took the time and effort to locate it and contact the company. Because it was dragging out a loaner was provided. That was appreciated. More

No time for a dead battery I was 5 blocks from the dealership when my truck barely started...I had lots to do that day and no time for a dead battery. I pulled into the service I was 5 blocks from the dealership when my truck barely started...I had lots to do that day and no time for a dead battery. I pulled into the service lane (no appointment) and was met by Michael. I told him what was going on and to not turn if off until it was in a place he wanted to leave it. We did some paper work and he told me about a recall that was out on my truck and I told him I did not have time to do the recall because I had to be across town by 3:00 and it was about 1:30 then. He said he would get the battery replaced and I would be on my way. At about 2:15 he called my name and to my surprise not only did they have the battery replaced but also had done the recall. Great service and I was on my way! Thanks for the great service!! More

Don't the Stars Speak for Themselves? My experience at Robert Brogdon was excellent. Everyone I interacted with was friendly, knowledgeable, and courteous. When the notices first came out My experience at Robert Brogdon was excellent. Everyone I interacted with was friendly, knowledgeable, and courteous. When the notices first came out, we tried to have recall taken of at a dealership near our former residence. At the time, they were doing some collision work on a different one of our vehicles and said they would call us when the part was in. They never called us, life got crazy, and we stopped trying to follow-up with the other dealer. Thank you for making our experience at Robert Brogdon quick and painless! More

Good job They worked hard to get me in and out quickly . The lady who checked me in was nice and professional. The kindness by everyone over flowed. Give ever They worked hard to get me in and out quickly . The lady who checked me in was nice and professional. The kindness by everyone over flowed. Give everyone a pay raise and tell them good job!!!@@@@ More

Great service Mr.Guthrie handle my return service request. One of the friendliest, and professional sales people I've ever came across. Thank again for all you do m Mr.Guthrie handle my return service request. One of the friendliest, and professional sales people I've ever came across. Thank again for all you do my friend!! More

Fast, efficient and courteous Got in right away and was completely satisfied with service I received. Service rep was courteous and friendly. I consider my experience top notch a Got in right away and was completely satisfied with service I received. Service rep was courteous and friendly. I consider my experience top notch and will definitely have all my service work done at Brogden. More

oil change service Jason was friendly and professional. The service was completed in the time frame estimated. The waiting area for customers isn't large enough for al Jason was friendly and professional. The service was completed in the time frame estimated. The waiting area for customers isn't large enough for all of the people waiting on service. More

Car wouldn’t start My car was towed in after hours. They took care of the problem the next day, which I greatly appreciated. It was very pricey, tho, putting in a new ba My car was towed in after hours. They took care of the problem the next day, which I greatly appreciated. It was very pricey, tho, putting in a new battery, over $200.00. I would have never been able to locate the battery, as it was under the floorboard behind the passenger seat! My experience with dealerships in general, is they “always” find another issue, a wheel alignment due to a rear tire in my case. I’m not saying it wasn’t needed because how do we know? But it has happened every time I take a car back to a dealership in the last 30 plus years. More

Love This place I’ve always enjoyed this dealership. They staff are very pleasant and friendly! Easy to make friends here. They take great pride in their work and do I’ve always enjoyed this dealership. They staff are very pleasant and friendly! Easy to make friends here. They take great pride in their work and do a fabulous job. I will continue to buy cars here. More

Battery replacement Jason was extremely helpful and polite and quickly resolved the problem with my car. I appreciated the communication and ease of this service visit. I Jason was extremely helpful and polite and quickly resolved the problem with my car. I appreciated the communication and ease of this service visit. I was surprised to learn that this service was under warranty. More