Robert Brogden Buick GMC - Service Center

it was ok It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the prob It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the problem a week earlier, that they didn't have a part on hand. More

Fast, friendly service! Ernesto was very professional and provided quality customer service. Appointment for oil change was on time and instructions for future service was of Ernesto was very professional and provided quality customer service. Appointment for oil change was on time and instructions for future service was offered since my mom doesn’t put too many miles on her car. More

Multiple services Got spark plugs, transmission flush and oil change. Done in 4 hours. I thought a bit overpriced but total was as estimated on the phone. Got spark plugs, transmission flush and oil change. Done in 4 hours. I thought a bit overpriced but total was as estimated on the phone. More

Explained the problem quoted me the price and fixed it The were very helpful and direct. Kristie was very friendly. Emailed the invoice and called and picked up my car on time. Thank you Mounir w The were very helpful and direct. Kristie was very friendly. Emailed the invoice and called and picked up my car on time. Thank you Mounir w More

Oil change First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. More

Excellent As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a s As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a shout out to service advisor Kristie Brown for her excellent work. More

Had 8 30 appt. Did not start til 9. Done at 9:3]. Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference ergo a longer wait than expected. More

Jason was awesome! Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such great service! Thanks Jason! More

Surprisingly simple The coolant leak on my garage floor didn't fit into my busy weekend schedule. But Kristie Brown had me in a rental Saturday afternoon and back in my c The coolant leak on my garage floor didn't fit into my busy weekend schedule. But Kristie Brown had me in a rental Saturday afternoon and back in my car by Monday on my lunch hour. They were very accommodating to my needs and it all went smoothly. Kristie does her job well. More

Took longer than I expected They found something to fix in addition to the itens for which I scheduled the appointment but did not indicate how much additional time the new item They found something to fix in addition to the itens for which I scheduled the appointment but did not indicate how much additional time the new item would take. More