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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,060 Reviews
Call Service Center (913) 712-9342

2,060 Reviews of Robert Brogden Buick GMC - Service Center

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September 07, 2024

Brogdon has a great team working at their department. Brian Land does excellent when I come in and the rest do great effort too. Excellent group. Thanks... More

by kenp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
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Sep 09, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden Buick GMC, especially Brian. It's great to hear that you had such a positive experience with us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 06, 2024

Jenah and the Service Manager listened to my Tale of Woe and managed to get my Transmission repaired in a timely manner and under warranty. KUDOS TO BOTH for a GRRRRReat Job. Jim Kater More

by wfdret1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
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Sep 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jim, for your wonderful review! We're thrilled to hear that Jenah and our Service Manager were able to assist you with your transmission repair in a timely manner and under warranty. Your kind words mean a lot to us here at Robert Brogden Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 06, 2024

Everyone is very helpful. My car was serviced and ready for me within 45 minutes. Which I really appreciate More

by thoele95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Sep 09, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Robert Brogden Buick GMC was helpful and that your car was serviced quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 05, 2024

Service was excellent from start to finish. Especially the service writer and everyone else, all excellent More

by RRIESMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Sep 06, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our team at Robert Brogden Buick GMC. Your feedback about the service writer and our staff is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 03, 2024

Always a good experience. There is nothing more I want to say. That is all. More

by STASIMCKIBBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your positive feedback! We truly appreciate your continued support of Robert Brogden Buick GMC. We're glad to hear that you always have a good experience with us. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2024

I had a great experience while getting an oil change. Usually it takes an hour or longer but this time it only took about 30 minutes. Jenah was very nice and pleasant in helping me. More

by kimberlywinton596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Report | Print
Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you, Kimberly, for sharing your fantastic experience at Robert Brogden Buick GMC! We're thrilled to hear that your oil change was completed in just 30 minutes and that Jenah provided you with great service. We always strive to make your visit as efficient and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 01, 2024

Brian Land was awesome! He gave me great service. I got a great deal on four new tires and he had me in and out quickly with very good communication. More

by JimmyAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Carpenter, Tracy Troll, Peter Sargent, Sebastien Granger, Brian Everhart, Brian Land, Jenah Huff, Scott Phegley
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Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Brian provided you with awesome service and helped you secure a great deal on your new tires. At Robert Brogden Buick GMC, we strive for quick and effective communication, and it’s great to know we met those expectations during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 31, 2024

Scott was a good communicator and made going there bearable. Robert Brogden service department as a whole is aweful. Appointment took forever to setup… Went to get 2 windshield chips filled… they f More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Phegley
Report | Print
Sep 03, 2024 -

Robert Brogden Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Unfortunately, due to changes within our service team, services haven't been running as smoothly as usual. In the meantime, we are working on this issue and hope to earn back your business in doing so. Sincerely, The Robert Brogden Buick GMC Team

August 30, 2024

Brian was very nice. Just decided to get another quote. Too expensive. Got work done elsewhere. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Brian. We're glad to hear that you had a positive experience with our team. We understand that pricing is an important factor in your decision-making process. If there's anything specific you'd like to discuss or if you have any questions in the future, please feel free to reach out to us at Robert Brogden's Olathe Buick GMC. We appreciate your consideration and hope to assist you again! Sincerely, The Robert Brogden Buick GMC Team

August 29, 2024

This dealership takes good care of my vehicle and you can tell having good service is important to them. More

by mitchell.kidd1.mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Report | Print
Aug 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Mitchell! We truly appreciate your feedback and are glad to hear that you feel well taken care of at Robert Brogden Buick GMC. Ensuring our customers receive excellent service is a top priority for us. We look forward to seeing you again and continuing to take care of your vehicle! Sincerely, The Robert Brogden Buick GMC Team

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