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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,060 Reviews

2,060 Reviews of Robert Brogden Buick GMC - Service Center

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August 28, 2024

Everyone at the dealership is always helpful and courteous when I’m there. I always have a good experience when I visit. More

by jsanem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy is always great, Scott Phegley
Aug 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden Buick GMC. It's great to hear that you consistently have a positive experience with us. We look forward to your next visit! Sincerely, The Robert Brogden Buick GMC Team

August 28, 2024

Service was great and quick. Dropped off my truck and they were done in a little over an hour More

by TONY D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Aug 28, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Tony! We're thrilled to hear that you had a great experience with our service team at Robert Brogden Buick GMC. It's wonderful to know we could get your truck done quickly for you. We appreciate your support and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 22, 2024

Always appreciate the service techs and advisors at Brogden GMC. They give fair estimates of needed work and provide good communication regarding the timing of repairs. More

by jenngeiger11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Aug 23, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear you appreciate the service from our technicians and advisors at Robert Brogden Buick GMC. Communication and fair estimates are important to us, and we're glad to know we’re meeting your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 22, 2024

World class service and honest people that are working very hard on their dream and your dream to. consider Robert Brogden Buick GMC and you will not be disappointed. More

by DYLANREYNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Aug 23, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about the world-class service and dedication of our team at Robert Brogden Buick GMC. We work hard to make dreams come true, and it’s wonderful to hear that you felt that during your experience. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 21, 2024

Brian was quick to respond to an unscheduled need for tire repair and went out of his way to accommodate my time constraints with work schedule! Fast and courteous service and I was on my way! Thanks Bri More

by sally.firnhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Aug 22, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Sally! We're thrilled to hear that Brian was able to assist you promptly with your tire repair and accommodate your busy schedule. At Robert Brogden Buick GMC, we strive to provide fast and courteous service. We appreciate your feedback and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

August 21, 2024

I assume Jenah is with service? Service put the mudflaps and window vents on before we picked up our Canyon. Everything was great there. We had a ding that was also removed and that More

by DONALDSONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
Aug 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that the service team did a great job installing the mud flaps and window vents on your Canyon and that the ding repair went smoothly. We appreciate you choosing Robert Brogden Buick GMC and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 20, 2024

Scott and Brian in service did a fantastic job with giving me information about my vehicles service More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Brian Land, Scott Phegley
Aug 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Scott and Brian provided you with excellent service and information regarding your vehicle. At Robert Brogden Buick GMC, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 20, 2024

Good service and friendly people. Went in for oil change today and was treated well also arranged for paint less dent repair. More

by Reusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Lee Habiger
Aug 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for your great review! We're thrilled to hear that you experienced good service and friendly interactions during your visit for an oil change at Robert Brogden Buick GMC. It’s wonderful to know that we could also assist you with the paintless dent repair. We look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 18, 2024

We really trust Robert Brogden Buick GMC! I was quoted a price for 4 tires. We price checked with 2 other stores. They price was very fair. Can't imagine going anywhere else for service o More

by hendrix100
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenah Huff
Aug 19, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your trust in Robert Brogden Buick GMC. It's great to hear that you found our tire pricing fair and that Jenah's assistance, including applying a coupon, made your experience even better. We look forward to serving you again for any of your Buick Envision's needs! Sincerely, The Robert Brogden Buick GMC Team

August 15, 2024

We bought our $60,000 Buick on July 26. It was a 2023 Demo Enclave. It had some scratches on the rear bumper that the salesman, Kaleb Prewett said will be repaired. Kaleb and I went back More

by WEwing
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Sargent, Sebastien Granger
Aug 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand that the communication regarding the repairs on your 2023 Enclave has been frustrating, and we appreciate your feedback. We aim to ensure our vehicles are in top condition before delivery and provide complete service including key fobs. Please feel free to reach out to Robert Brogden's Olathe Buick GMC directly so we can address your concerns regarding the paint repair and the missing fob. We are here to assist you and strive to improve your experience. Thank you for your patience. Sincerely, The Robert Brogden Buick GMC Team

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