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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,060 Reviews
Call Service Center (913) 712-9342

2,060 Reviews of Robert Brogden Buick GMC - Service Center

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April 21, 2024

David Estrada's customer service is excellent. You might want to hang on to him, service with a smile, strike that, service with enthusiasm is a rare commodity these days and David has it in abun More

by DAVID.DARBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
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Apr 23, 2024 -

Robert Brogden Buick GMC responded

David, we appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that David provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Robert Brogden Buick GMC Team

April 18, 2024

very good i am not going to waist my time and write anymore. ok ok ok ok ok ok ok More

by justinwrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Apr 19, 2024 -

Robert Brogden Buick GMC responded

Justin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 16, 2024

The service department addressed my vehicle needs in a timely and efficient manner. They also were able to fix my cruise control at no cost. More

by johnnyd195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
Report | Print
Apr 17, 2024 -

Robert Brogden Buick GMC responded

Hi Johnny, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 14, 2024

Great team to work withand they stick to their word with what they say they'll do! Jimmy and Tim were awesome to work with. No pressure. Jimmy noticed I had been staring at a different vehicle than I orig More

by tigerlady27
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2024

I had no problems with the service. Alyssa was helpful in using GMC reward points to paid for the service work. More

by GEWOELLHOF
Recommend Dealer
Yes
Employees Worked With
Had no contact with anyone besides Alyssa
Report | Print
Apr 12, 2024 -

Robert Brogden Buick GMC responded

It’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Brogden Buick GMC is an excellent dealership. Highly recommend Jimmy Carpenter. Buying process was very easy. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Anon. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jimmy was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

I'm always comfortable dealing with people at thus dealership and I trust them. Thanks More

by LILGIRLTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
Report | Print
Apr 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Taylor. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Great service being greeted in the drive. Good time for the service completed yesterday. Thanks More

by COBBLERS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
Report | Print
Apr 12, 2024 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Good service. Vehicle was done quickly. A few minor issues were not taken care of More

by neismatt2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Report | Print
Apr 12, 2024 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

April 07, 2024

Service advisor kept me updated and followed up as soon as the work was completed More

by samuelhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Apr 08, 2024 -

Robert Brogden Buick GMC responded

Hi Samuel, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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