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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.6
2,122 Reviews
Call Service Center (913) 712-9342

2,122 Reviews of Robert Brogden Buick GMC - Service Center

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July 17, 2024

Every helpful group ok people. They take care of your needs & do it quickly & with a smile. More

by dcashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
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Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about your experience with us! We take pride in providing excellent service with a smile. We appreciate your feedback and look forward to assisting you again at Robert Brogden Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Excellent, personal, caring, educational, understanding, friendly, courteous, professional, knowledgable, timely, All the help was good. More

by JUDGTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave such a detailed and positive review of your experience at Robert Brogden Buick GMC. We are thrilled to hear that you found our team to be excellent, caring, understanding, and professional. We pride ourselves on providing personalized and knowledgeable service to all our customers. Your kind words mean a lot to us, and we appreciate your feedback. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

David is very courteous and friendly. He explained the situations clearly and makes sure that it is understood. More

by TIMOTHYOKEOWO
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for sharing your experience, Timothy. We appreciate your kind words about David's exceptional service. We look forward to assisting you again in the future. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Professional, great service, David was excellent! Parts department were efficient & parts were put on in same day received. More

by JPWDLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrada
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Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your positive feedback and are thrilled to hear about your professional and great service experience with us. We're delighted that David provided you with excellent service, and we're pleased to hear that our parts department was efficient in getting your parts installed the same day. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Love the service department at this dealer. Always a smooth check in and service is very timely. Waiting room is comfortable. More

by Michelle.Mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We're thrilled to hear that you had a great experience with our service department. We appreciate your kind words about our smooth check-in process, timely service, and comfortable waiting room. We look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 15, 2024

Very pleased with David Estrada who was very courteous and professional. Service was done in a very timely manner which I appreciated very much. Thanks for the great service! More

by kennyilly413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for the fantastic 5-star review! We are thrilled to hear about your positive experience with David. We take pride in providing exceptional and timely service at Robert Brogden Buick GMC. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 11, 2024

I was in and out for an oil change in less than an hour. Very friendly and helpful advisor. More

by STUWAYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
Report | Print
Jul 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your 5-star review, and we're thrilled to hear that our team provided you with efficient and friendly service during your oil change. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 06, 2024

Waiting room cold! Everyone stressed due to computer outages!!! Presence not acknowledged for several minutes More

by keskob23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand the importance of a comfortable waiting area, and we are disappointed to hear about any inconvenience caused by the computer outage. Your feedback is valuable in helping us improve. Please feel free to reach out to us directly if you would like to discuss this further. Thank you for choosing Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

July 06, 2024

Excellent service. Highly recommend Brogden for all sales and service needs in the Kansas City area. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jul 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your sales and service needs! We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 06, 2024

2 hour wait for mud flap installation, no communication. Bill was wrong 1st time. Greeter was nice and friendly. More

by swolfkc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Report | Print
Jul 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your kind words about our greeter and are glad to hear they provided a positive experience. At Robert Brogden Buick GMC, we strive to provide efficient service with clear communication. Your feedback is valuable to us, and we will work to improve our processes to ensure a smoother experience for all our customers. We invite you to reach out to us directly if you would like to discuss your visit further. Thank you. Sincerely, The Robert Brogden Buick GMC Team

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