Robert Brogden Buick GMC - Service Center
Olathe, KS
2,006 Reviews of Robert Brogden Buick GMC - Service Center
We took our car in for a recall service at Robert Brogden and ended up buying a new 2022 GMC Terrain Sle! This is our second Terrain Sle. We traded our old Terrain for the new purchase. Tim Lewis was our s and ended up buying a new 2022 GMC Terrain Sle! This is our second Terrain Sle. We traded our old Terrain for the new purchase. Tim Lewis was our sales associate, very friendly and easy to talk to. Paul Levin was the manager and did a good job on price. Everyone was friendly. More
My oil change took a very long time and was overpriced. The quote I was given on a new battery was excessively overpriced as well. The quote I was given on a new battery was excessively overpriced as well. More
Purchased a used Sierra from another GMC dealer in my area due to a personal connection. However too far away for routine maintenance. Didn't know what to expect from Brogden, but excellent first experie area due to a personal connection. However too far away for routine maintenance. Didn't know what to expect from Brogden, but excellent first experience. Called for a Saturday appointment for a simple oil change/rotation, was able to get me scheduled first thing Saturday just a couple days before, and had me in and out within 90 minutes and they were already quite busy. Service tech was super friendly and helpful, and glad to have such a great first experience as they'll be servicing this vehicle for years to come. More
what is a SVC Admin Fee? Do you feel it appropriate to charge me for someone to process my LOF.....I made the appointment on line get a kiosk and allow me the savings of che Do you feel it appropriate to charge me for someone to process my LOF.....I made the appointment on line get a kiosk and allow me the savings of checking in my truck rather than charging me $5.00 every time I get a LOF More
Bought a new 1500 Denali in 2021. Since then, I have had to bring back the truck for service 6 different times for the same issue. Each time I was told the issue was corrected to on Since then, I have had to bring back the truck for service 6 different times for the same issue. Each time I was told the issue was corrected to only start driving again and have the rear end jumping all around. Phone calls are not returned and after putting new tires on it, since they said that was the issue, it appears they do not know what they are doing from a service advisor position nor a technician perspective. I would recommend taking your vehicle somewhere else if warranty work is needed. More