Robert Brogden Buick GMC - Service Center

Service department is lack in customer service. Came in for my appointment and another guy after me was greeted at his car door. I stood there and walked in, then waited for almost 10 minutes. Fina Came in for my appointment and another guy after me was greeted at his car door. I stood there and walked in, then waited for almost 10 minutes. Finally the service guy looked up and ask if I needed help, I told him yes I had an appointment. He said oh where is your vehicle, I then pointed out the window where it was visible to the whole lobby. More

When my new truck was taken twice in for service with less than 700 miles on it. Steve and the guys in the shop went above and beyond to get it fix without delay. less than 700 miles on it. Steve and the guys in the shop went above and beyond to get it fix without delay. More

Brought car in because check engine light was on. Took 2 days to fix instead of promised 1. Paid $500, next day check engine light came back on. Took 2 days to fix instead of promised 1. Paid $500, next day check engine light came back on. More

I had a problem with my truck, I went in without an appointment. I explained i had to leave town. The Service Department figured out a way to get me in. They went beyond my expectations, which say appointment. I explained i had to leave town. The Service Department figured out a way to get me in. They went beyond my expectations, which says alot about customer service. More

Every person worked diligently on my vehicle and got the job done ! I wanna thank everyone for making my truck look great ! The tech was awesome and worked directly with me to find out my needs ! The parts job done ! I wanna thank everyone for making my truck look great ! The tech was awesome and worked directly with me to find out my needs ! The parts department did it again! Getting me a very nice tonneau cover for my truck. I appreciate Tobey and Steve in service and Jim and Tracey in parts. I wanna thank the tech Josh for going above and beyond and letting me know his concerns and what he felt like would be best ! Thank you Robert Brogden for giving me the best look for my truck and the way it looks is spectacular! More

Pleasant friendly service representative. Finished appointment in a timely manner. But, I do think $117 and is a bit much for an oil change!!! Finished appointment in a timely manner. But, I do think $117 and is a bit much for an oil change!!! More

Everyone was friendly and helpful . I will continue to use you for my service calls. I will continue to use you for my service calls. More

I couldn’t be more pleased with buying a vehicle at Robert Brogden Buick GMC! My sales rep Jeff and the manager Phil went to bat for me over and over again. Buying a new vehicle these days can be a lit Robert Brogden Buick GMC! My sales rep Jeff and the manager Phil went to bat for me over and over again. Buying a new vehicle these days can be a little daunting and stressful but the sales team went above and beyond. I couldn’t be more happy driving away from this dealership and buying a truck from them. They listened to all my concerns/needs, exceeding expectations. They can count on me returning again! More

Steve was great at keeping me up to date on my vehicle. Joshua was also great at helping with my concerns. Thank you Steve and Joshua! Joshua was also great at helping with my concerns. Thank you Steve and Joshua! More

The dealership was kind and helpful with all the questions we had. They worked hard to get us the car we wanted. questions we had. They worked hard to get us the car we wanted. More