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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,046 Reviews
Call Service Center (913) 712-9342

2,046 Reviews of Robert Brogden Buick GMC - Service Center

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August 13, 2022

Aurora has been my service agent for my last visits. She has been great to work with. More

by Gpaul49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
Aug 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

August 13, 2022

Easy to work with. I had to reschedule my appointment twice before I could make it happen and then it was done in a timely fashion. The lady helping me get checked in More

by LIVINGMYNEWLIFE2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Robert Brogden Buick GMC Team

August 12, 2022

Always have a wonderful experience with Robert Brogden GMC. They are fast and very efficient wheb it comes to service with my truck. They truly know how to take care of their clients. More

by A.BARNERT31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Smith
Report | Print
Aug 13, 2022 -

Robert Brogden Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Robert Brogden Buick GMC Team

August 12, 2022

The Service Dept. are great to work with. They are also prompt with the time for the service preformed. More

by cornygas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller, Kristie Brown, Aurora Reed
Report | Print
Aug 13, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Robert Brogden Buick GMC Team

August 11, 2022

Excellent job on oil change and tire rotation. I dropped the vehicle off the evening before for a 9:00 a.m. appointment. The service was finished at 9:15. More

by dsvajda
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
Aug 12, 2022 -

Robert Brogden Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 11, 2022

Great Staff, Oil change and Tire rotation was quick and easy from drop off to pick up. More

by djstacysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Aug 12, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 11, 2022

The service managers are pleasant to work with and do a great job of keeping you informed. More

by DJPACHECOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 12, 2022 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

August 09, 2022

Alyssa was great, super helpful and made a difficult situation simply. I appreciate her help. More

by blaw47993
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Aug 11, 2022 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

August 08, 2022

The ladies in the service department go above and beyond my expectations every time I’m there, especially Aurora More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 10, 2022 -

Robert Brogden Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Stephen! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

August 06, 2022

Great place for service. I live 40 minutes from there yet go there because they treat me right. Professional and tell you if there is a problem and don’t try to upsell you More

by JMESSEr1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa, Kristie Brown
Report | Print
Aug 09, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

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