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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,057 Reviews
Call Service Center (913) 712-9342

2,057 Reviews of Robert Brogden Buick GMC - Service Center

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August 06, 2022

Great place for service. I live 40 minutes from there yet go there because they treat me right. Professional and tell you if there is a problem and don’t try to upsell you More

by JMESSEr1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa, Kristie Brown
Report | Print
Aug 09, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 05, 2022

Took care of my recall, the people were friendly, polite and they were finished with my car in no time at all. More

by carykelly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 08, 2022 -

Robert Brogden Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Robert Brogden Buick GMC Team

August 04, 2022

Very professional. All service personnel were pleasant and helpful. Whenever I get service from Brogden GMC I have been satisfied. More

by JANBESCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 05, 2022 -

Robert Brogden Buick GMC responded

Robert Brogden Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car needs and it was a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

August 04, 2022

I originally took my vehicle to Randy Curnow whom ended up not being able to fix my vehicle, Aurora at Robert Brogden was Amazing, she sent her porters to Randy Curnow to pick my vehicle up & had it repair More

by micheleevans573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
Aug 05, 2022 -

Robert Brogden Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Robert Brogden Buick GMC Team

August 03, 2022

The oil change took a while, 1:45, but the service associate was awesome. Thanks. More

by zfletcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 05, 2022 -

Robert Brogden Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

August 03, 2022

excelent. Jason helped get me hooked to in car messaging. service dpt performed first oil change More

by GTURNER0678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carnes
Report | Print
Aug 05, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

August 02, 2022

Very efficient, in and out and very pleasant to deal with! I have yet to have a bad experience More

by katiermckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 05, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Katie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

July 31, 2022

Bought our car here and have brought it back for routine maintenance. Always pleased with their service. More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Aug 03, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

July 30, 2022

Always timely, professional with good communication, internet, nice waiting area, and willing to answer questions. More

by FRANZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed, Zella Rudolph
Report | Print
Aug 02, 2022 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

July 30, 2022

Super people. .great service will come back Have bought 4 cars deom from this dealership More

by MARIOTHEBEST40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Aug 02, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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