Robert Brogden Buick GMC - Service Center

I came to Brogden from another GMC dealer that I had bought my truck from, and the service department at Brogden is the best around. bought my truck from, and the service department at Brogden is the best around. More

I was in your service center at least 4 times for low air in one of my tires. Each time they would add air and send me on my way. The last time I was told I needed four new tires. I purchased the tires and s in one of my tires. Each time they would add air and send me on my way. The last time I was told I needed four new tires. I purchased the tires and still the low air sign. I bought my car back to the service center your service manager added more air to that tire and told me to drive it. Your service manager was abrupt and short. After all of this come to find out it was the cap for the stem on the tire. I live here in Olathe I have always bought Cars from this dealer. I will never buy from you again. I was treated poorly. More

I was able to schedule my oil change online. The Service Coordinator, Alyssa Waller, was very friendly and professional. My only small issue is the technician did not reset the computers oil Ch The Service Coordinator, Alyssa Waller, was very friendly and professional. My only small issue is the technician did not reset the computers oil Change mileage to zero. More

Brogden people have always been helpful. Service has always been timely done with great care for one’s vehicle. Suggestions for car care have been helpful. Great performance. Service has always been timely done with great care for one’s vehicle. Suggestions for car care have been helpful. Great performance. More

As always, the service team was professional and helpful. The attention to a detailed explanation was both helpful and informative. The attention to a detailed explanation was both helpful and informative. More

I have always had good service experience at Brodgen. The staff is very helpful and friendly. The staff is very helpful and friendly. More

Very friendly and efficient. Straight forward and they let you know how to keep your vehicle in the best shape Straight forward and they let you know how to keep your vehicle in the best shape More

Service was efficient at testing the battery and electrical system for my 2019 Acadia, after the motor would not start. I was able to jump-start the vehicle and drive to Brogdon. They kept the car electrical system for my 2019 Acadia, after the motor would not start. I was able to jump-start the vehicle and drive to Brogdon. They kept the car overnight, but even then they could not identify a reason for the sudden "dead battery." If the dead battery happened again, they offered for me to have the vehicle towed to Brogdon without trying to recharge or start the motor. This would allow the techs to better diagnose the problem. They provided a loaner car while they tested this vehicle. Most helpful staff. More

Although the service rendered was good, I question the parts and labor cost compared to other service facilities in the area. There seems to be some price gouging going on here that has, sadly, persisted parts and labor cost compared to other service facilities in the area. There seems to be some price gouging going on here that has, sadly, persisted through time. More

Service Department is outstanding. My service representative, Aurora, gets me in and out. As a real estate agent, Aurora, understands that my car is my office on wheels that needs to My service representative, Aurora, gets me in and out. As a real estate agent, Aurora, understands that my car is my office on wheels that needs to keep moving. I appreciate her attention to details and communicates updates. More