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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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March 21, 2022

The dealership is wonderful. The last visit they corrected the problem and created another one. More

by grapeviolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Mar 21, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 19, 2022

Replaced recall air bag in under 2 hours. .quick service, good communication with service desk personnel. More

by RBEAN110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Mar 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

March 17, 2022

Great C/S. The whole crew is great in my opinion. I enjoy taking my truck there. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Mar 18, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 16, 2022

Purchased vehicle thru them. Vehicle had an issue that came from the factory and they took care of it. While performing that work, some scratches on the paint occured. I brought More

by TBRAVES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Mar 16, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 15, 2022

Great customer service and the service was fast. Would recommend Brogden to friends and family. More

by AMYDAVEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Brown, Allison Leach, Brooke Nemechek, Peter Sargent, Sebastien Granger, Aurora Reed
Mar 16, 2022 -

Robert Brogden Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Robert Brogden Buick GMC provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2022

Every time I've been in here they are always amazing! I don't think I have every once left in a worse mood than when I got here. They are always fast, friendly, fun. This past weekend I was in and out in More

by Stephanie Hildebrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Mar 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

March 13, 2022

They did a great job fast! They got me in on a moments notice and I was out the door before I knew it! More

by dave@davemullensales.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Mar 14, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 13, 2022

Wasn’t prepared for the supposed diagnostic alignment measurement by just driving in the door. Tires had shown no uneven wear associated with misalignment, but it was suggested that I would get issues. F More

by sons8579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Mar 14, 2022 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

March 12, 2022

Incredibly disappointed in cost of service post warranty. Paid cash for my car from this dealer in 2017. Will never go back. More

by LEIGHKIRBY31
Recommend Dealer
No
Employees Worked With
Unknown name
Mar 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

March 11, 2022

Fast & explained service. I asked for door greased for squeak but must have forgotten. Usually appointments are available within few days. More

by JAPENN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Mar 11, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

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