Robert Brogden Buick GMC - Service Center

They started on my car immediately at my scheduled time, and finished in less than an hour. and finished in less than an hour. More

Easy to deal with. Service is done on time and complete. Dealership is clean and people seem anxious to help. Service is done on time and complete. Dealership is clean and people seem anxious to help. More

The service took quite awhile. I got there early and it was still over an hour. I am satisfied with the service and courtesy of my service person. The thing I didn’t like was I got there early and it was still over an hour. I am satisfied with the service and courtesy of my service person. The thing I didn’t like was the finance woman. She was in her office on the phone- being rude and belligerent to what sounded like a few different customers while I was waiting on my car. It put me off from buying another car from Robert Brogden ever again! If this is how people are treated after purchasing a car, I’ll pass thank you! Maybe she should keep her door closed during business hours. More

Great service, Quick turn around time and a friendly service rep. Price was good as well service rep. Price was good as well More

Service department was great! Will definitely be returning. Quick and efficiently and kept me updated about my vehicle repairs. Will definitely be returning. Quick and efficiently and kept me updated about my vehicle repairs. More

I went to this dealer for my car maintenance for many years. The service was typically good, but not for this time. I did oil change, TPMS censor change and brake pad change this time. I was told the TPM years. The service was typically good, but not for this time. I did oil change, TPMS censor change and brake pad change this time. I was told the TPMS censor change is $110, but was charged for $130. Also, there is a $ 35 charge for shop supplies I didn't ask to do. This oil change is one month earlier than the due day. I asked whether there is a oil leakage, but not got a response. Before, the dealer provided a report for a holistic inspection and check for the car. It is not provided this time. I think the quality of this dealer is getting worse. More

Robert Brogden Buick is customer friendly and professional. I went in for an oil change and my service advisor caught a recall service that needed to be done and added that to my appt. The proce professional. I went in for an oil change and my service advisor caught a recall service that needed to be done and added that to my appt. The process was simple. More

We added a couple recalls and an alignment. Aurora put me in a loaner so I could get everything taken care of in one stop. I appreciate that extra service. Aurora put me in a loaner so I could get everything taken care of in one stop. I appreciate that extra service. More

The customer service was by far better then the other dealer ships that I take my vehicle to. I was please to see that there is still people in the customer service that great customers with a smile and dealer ships that I take my vehicle to. I was please to see that there is still people in the customer service that great customers with a smile and make the exsperiance pleasant. Will continue taking my GMC there More

Very knowledgeable and organized. She remembered our previous phone call and well documented our discussion. Although the problem will persist, intermittently, we have it documented a She remembered our previous phone call and well documented our discussion. Although the problem will persist, intermittently, we have it documented as a very likely problem in the not to distant future. More