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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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March 01, 2022

I was cheerfully greeted when I arrived for my first service appointment on my 2021 Envision. The service was explained and 30 minutes later, everything was done! Please supply sugar for your free cof More

by CCARVER3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Jason Carnes
Mar 02, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2022

Robert Brogden’s service department is very thorough and professional. They take good care of my car and are very easy to deal with. More

by CYNTHIA.J.MOGOLOV
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2022

Service was excellent Caitlyn was very courteous and customer service minded. Thank you very much Caitlyn! More

by mjvk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlyn, Kristie Brown, Aurora Reed
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2022

I brought my vehicle in for a tire change. The compressor that powers the tire changing equipment went down so they arranged to take the vehicle to another shop to get the job done. When that More

by kcstorm50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2022

Entire staff has been very helpful in working with me on my trade in and next purchase More

by eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Brown
Feb 25, 2022 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Robert Brogden Buick GMC Team

February 24, 2022

Excellent service for my oil change and tire rotation. The staff was friendly, helpful, and not pushy. More

by natemegancastrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

February 23, 2022

Personal were nice. This was supposed to be a complimentary check over of the new vehicle. I informed them that the front passenger's would lock like it sensed an acc More

by LHMOOREIII
Recommend Dealer
No
Employees Worked With
Kristie Brown
Mar 04, 2022 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

February 23, 2022

Great service everything was great except the tires air pressure wasn't check. But still a great place. More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Mark, we're glad to hear that your service visit went well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Robert Brogden Buick GMC for your vehicle needs. Sincerely, The Robert Brogden Buick GMC Team

February 23, 2022

The staff was very friendly and got my car in right away. They diagnosed the issue with my car right away and it was fixed the same day. Would definitely go back to the dealership again! More

by melinda.petersen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 23, 2022

Staff was helpful and kind throughout the whole process of fixing my vehicle. Thank you! More

by Lisaw66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

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