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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews
Call Service Center (913) 712-9342

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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February 23, 2022

They been servicing my truck for 6 years now they have done excellent work. They bend over backwards to help you. An very friendly. More

by giff1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Report | Print
Feb 25, 2022 -

Robert Brogden Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

February 23, 2022

They are accommodating, responsive and friendly. They are good communicators and explain things well. I have recommended them to others. More

by tfelgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Report | Print
Feb 25, 2022 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

February 19, 2022

Very pleased with service dept. Got me in quick with and electrical issue and promptly repaired. Hard working advisors ! More

by BAH.KCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Feb 22, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

February 18, 2022

Very satisfied with the service Department and the support staff during check in. Discussed a problem with last service job and they got the part and called me the next morning for installation. More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

February 18, 2022

They were very helpful with my service work that was under warranty! They got my car in & out faster than expected & Aurora did a good job of keeping me informed on the progress of the work. More

by DC5252
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 17, 2022

They are absolutely the best! They get you right in even when you don't have an appointment and get you all taken care of! I would recommend them to anybody! More

by Thad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allisa, Kristie Brown, Allison Leach, Aurora Reed
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

February 17, 2022

They’ve been extremely informative during purchase and service processes. They were able to fix all my problems. More

by Ryansayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

Great customer service, Kristie is so good and remembers my name. Just a great place to take my GMC for service. Very happy with them. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Feb 16, 2022 -

Robert Brogden Buick GMC responded

Hello, Joe! Thank you for this amazing review. We truly appreciate your business! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

Service department is wonderful! I will be bringing my Yukon back for sure. Definitely recommend them to others! More

by KBrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller, Kristie Brown, Allison Leach, Aurora Reed
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

At Robert Brogden Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

Ordered parts online that were on back order. They contacted me as soon as the person were in and had me scheduled quickly for the service. Workers were awesome to my 4 year old daughter as we wa More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Report | Print
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Hello Josh and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Robert Brogden Buick GMC Team

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